Announcing the new Library Closings and No Delivery Days forms! We’ve updated and reworked these two forms to streamline the process for our members. It is important for each library to understand that Days Closed does not always equal No Delivery, therefore we have created two separate forms for libraries to fill out annually.
This form lets us change settings in Polaris so your closed days are not counted against your patrons for return dates and late fee assessments.
This is for our Delivery Team. This form allows your delivery hub to know which days you DO NOT want them to deliver to your building; saving the system staff and vehicle costs. For example: Delivery runs on Veteran’s Day and President’s Day when most of you are closed. Even though we have access to most public libraries (key or alarm code) many still do not want us to deliver on those holidays. Additionally, schools sometimes have special meeting days when they are open; but do not want delivery.
The purpose of this form is to let other libraries know when your library is closed for unscheduled or emergency reasons. This should not include dates that are regular holiday closings for your library.
This does not alert IHLS of your unscheduled closing. Please notify your hub's delivery manager via our delivery help desk if this closing impacts your library's ability to accept delivery of items.
Thank you for partnering with us to give your library and patrons excellent service.