TRANSCRIPT: COVID-19 Directors' Chat - May 4, 2020


Directors' Chat
Monday, May 4, 2020


  Ellen Popit, IHLS:Good afternoon, everyone!

  Anna IHLS:Hello All,  On May 14 at 2PM ILA, Rails and IHLS Will Host a webinar for Trustees (and Directors) The agenda is •         IHLS, ILA, and RAILS staff will share resources available to help trustees help their libraries during COVID-19.•        ILA will discuss talking points trustees can use to let their communities know how essential the library is during the pandemic and after.•           Jamie Rachlin, President of Meristem Advisors, will talk about how libraries can handle budget implications as a result of COVID-19.•              Kelly Haden, Chief Legal Counsel for HR Source, will discuss employment issues, including unemployment, furloughs, and layoffs.

  Ellen Popit, IHLS:Please help us get the word out and share this information with your trustees and all library connections.  It will be a great opportunity!

  Janet Cler - Tolono Public Library District:This is great!

  Kathleen Bennett - Catlin Public Library:Sounds great! Where will we need to go to sign up for the webinar?

  Ramona, Lebanon:Do they sign up for it first?

  Teresa Pennington (Paris):@Anna - Will you send this out as an email so I can forward?

  Anna IHLS:It isn't on L@ yet but we will definitely let you know when it is posted.

  Ellen Popit, IHLS:I believe a more formal and detailed invitation will go out and we'll share that broadly as soon as we can.

  Ellen Popit, IHLS:@Diane Foote, would you like to share the new initiative from the Illinois LibraryAssociation?

  Diane Foote, Illinois Library Association:Hi Ellen! Sure! This past Friday we posted "Bigger than a Building," with tools and talking points directors and boards can use to talk about what the library is doing virtually, and how important it will be for us and our library staffs to be a part of the EVENTUAL re-opening.

  Janet McAllister - Rochester:Is anyone on here 3D printing P.P.E. ear savers? We are not 100% happy with the ones we have created so far.

  Diane Foote, Illinois Library Association:It's here

  Joan - Germantown:@Anna, thanks so much for doing this.  I'm excited to share with my board!

  Ellen Popit, IHLS:@ Diane, I hope everyone can take a look and use with their boards and their stakeholders. It's full of lots of good resources.

  Anna IHLS:@Joan, it is a joint effort of ILA RAILS and IHLS. I definitely do not deserve the credit.

  Lisa - Stinson:@Diane thank you! This is great.

  Diane Foote, Illinois Library Association:ILA worked with a team from IHLS (Ellen, Shandi), RAILS (Mary Witt, Monica Harris), the ILA Advocacy Committee chairs (Jim Deiters & Alex Todd), ILA staff (Cyndi Robinson & Tam Jenkins), led by former ALA Office for Library Advocacy Marci Merola, with whom we contracted. Credit where credit is due! They did a great job.

  Diane Foote, Illinois Library Association:You are welcome.

  Diane Foote, Illinois Library Association:I don't want to dominate the conversation today, but I can forward direct links into pieces of "Bigger than a Building." Here are talking points about libraries being open virtually, the importance of library staff, the role libraries will play in reopening the state:

  Diane Foote, Illinois Library Association:Here are visuals designed for use on various social media platforms, sample press releases for your community, sample letters to decisionmakers (county boards, etc.):

  Diane Foote, Illinois Library Association:I will stop now unless people have questions.

  Lisa - Stinson:A huge thank you to all of you! All of this is extremely helpful.

  Diane Foote, Illinois Library Association:Lisa, I'm so glad.

  Alyson - Marshall:@ Diane - this is great information - thank you!

  Diane Foote, Illinois Library Association:Yay Alyson! I hope so!

  Kristi - Auburn Public Library:Thank you!

  Kathleen Bennett - Catlin Public Library:Thank you!

  Kay Burrous  South Macon:Thank you!

  Ashley - Caseyville PLD:Thank you! This is fantastic!

  Debby Nokomis Public:This will be so helpful!

  Tina - SMRLD Granite City:Am I doing smoething to my window or is someone trying to open a poll?

  Kristen (Palestine Public Library):Thank you!  This is so helpful!

  Angie --- Trenton Public 2:I have the same questions, Tina.  I thought it was me!

  Kathleen Rister - Groff Memorial:Tina, I thought it was just me.  I'm getting the same thing.

  Teresa Pennington (Paris):Odd things are happening to my screen, too

  Ellen Popit, IHLS:Expect to see a survey or two in the next several days as we try to asses where our membership currently stand on a number of issues.  I think Julia is going to try to poll the group participating today.

  Ashley - Caseyville PLD:oh my gosh Tina - I am so glad you said something!! I feel like I have a demon laptop because poll boxes keep opening and closing

  Jill:I am having trouble with my screen too. I

  Julia, IHLS:I am sorry about that. Adobe Connect can be a little challenging at times :)

  Bill from Mt. Vernon:Can't wait for theonline program

  Lisa - Stinson:It is probably horrible to say, but if there is a good side to this pandemc at all, it made me realize again how important my job is and how much I do truly love it. I had been in a rut for quite some time and I have all of you to thank for the reminders that what we do truly does matter every day.

  Diane Foote, Illinois Library Association:Yay, everyone, you are all so very welcome! And, hahaha "demon laptop...." aren't they all?

  Ellen Popit, IHLS:How should folks fill in the poll, Julia?

  Ellen Popit, IHLS:Thanks Julia!

  Ellen Popit, IHLS:We'd love to hear from as many of you as we can!

  Kathleen Rister - Groff Memorial:Are any of the smaller staffed libraries thinking about bringing staff back in to catch up, clean, etc. before they reopen?  If so, how long are you planning for just the staff to work?  I'm thinking a week maybe.

  Debby Nokomis Public:@ Kathleen Nokomis has it in their re-opening plan to have staff back in first

  Lisa - Stinson:@Kathleen, we are planning a week as well with rotating staff to get things ready, clean and promote curbside service.

  Teresa Pennington (Paris):I'm planning that, too. If we're social distancing, nearly all our chairs have to be moved and most of our computers blocked. Not to mention catching up.

  Ashley - Caseyville PLD:Yes - we have started that this week. Just me and one other staff member cleaning, removing all table top displays, putting chairs on tables, deep cleaning, etc.

  Twilla Coon:My board is wanting to limit to 5 patrons coming in everyone needs to wear a mask. But thats going to be fun because no one will want to wear a mask. What are you doing when we get to open.

  Deb Paxton Carnegie Library:Staff here is coming in one at a time, after I'm gone for the day, working on specific cleaning/organizing projects.

  Twilla Coon:Yes my staff coming in putting new books and serials and newspapers on shelves.

  Julie Jarnan  (Staunton):I think Staunton will wait till June to do all this- cleaning, sorting, moving computers 6 ft apart-- that sort of thing. I doubt we will open right away once the SIP is lifted.. we will take it slow here for a few days then curbside can begin once we are in place-

  Twilla Coon:My board is wanting me to ask when will you guys be opening up again. Mine says when they lift the home in place what does yours say

  Julie Jarnan  (Staunton):Our board is very adamant we SIP. we will wait for the Gov. to make the announcement. I am coming in twice a week to check book drops and  mail, working a bunce for my home office-

  Tina - SMRLD Granite City:I'm having our board pass a policy regarding  required safety measures to be observed until a vacine (or something) is in place - kind of an amendment to our behavior policy - haven't got it all figured out yet, still working on it, but will then have the force of law behind it since the board is legally allowed to create rules

  Kathleen Rister - Groff Memorial:I plan on putting a sign on the door about masks being required for public and staff safety, vulnerability, etc.  We have a board meeting next week and I'm hoping the board will get behind the masks, too.  We're a rural area and our local media has reported that several of the surrounding chiefs of police won't be enforcing the governor's recommendations on masks, so it may be an uphill battle.

  Michelle/Hartford:There are only 3 of us here that are employeed, I have been having each of the other two come in alone to work for a few hours a day, twice a week, since we are still being paid, just to return calls, take care of books returned, catalogue what new we had and straighten up shelves, etc. . Still no plans to reopen til at least the 1st, but figured there are things we can do around here. I come in too, to pay bills, do payroll, go through mail too on the days they aren't here, that way thre isn't anything being spread between us.   They spray down anything that they have touched before they leave.

  Twilla Coon:Will your library pay for masks for patrons coming in

  Lisa - Stinson:@Twilla, we are closed until the SIP is lifted. We will do curbside service as long as there is a limit of 10 perople gathering, our library is so small that social distancing will be hard. So we plan the first week of June to have staff in in rotations and then start curbside the following week and see how it goes.

  Julie Jarnan  (Staunton):Our library is picking up the costs for masks

  Kristi - Auburn Public Library:I have been the only one working in the building a few days a week in the afternoon.  Starting this week one other staff member is going to come in to work on a project.  My librarian is working from home trying to figure out how summer reading will work.

  Twilla Coon:Thats are problems we are short on staff just 4 and we have patrons that want to come in a sit all day

  Kathleen Rister - Groff Memorial:Twilla, I'll have a better idea about when we'll reopen after next week's board meeting.  I'm going to advertise in my newspaper column, Facebook, etc. that masks will be required.  I'm in the vulnerable population, my husband is and all of my staff are. 

  Angie --- Trenton Public 2:Twila --- remove chairs and enforce a no sitting rule when you do open.

  Julie Jarnan  (Staunton):Kathleen, nearly all of our staff is 50-- over 80.. It is worrisome

  Ellen Popit, IHLS:I read a great article over the weekend called "The New Normal Agenda for Librarianship"  Here's the link:  It gave me a lot to think about..

  Julie Jarnan  (Staunton):I like that idea of removing chairs,, Angie- something to think about

  Tina - SMRLD Granite City:@Kathleeen Rister - how are you holding your board meeting next week? Via Zoom?  Some other way?

  Julie Jarnan  (Staunton):What is everyone doing about computers once the SIP is lifted.. ? are your going to open your patron computers?

  Julie Jarnan  (Staunton):Thanks Ellen- I will check that out

  Kim Keller 2:On the Director's List serve, some libraries posted that they would be opening for their library card holders only. Can we limit our service only to our Library patrons? Isn't there something in ILLINET code about that?

  Lisa - Stinson:We aren't opening ours. They are so close together and we don't have room to move them anywhere else.

  Bill from Mt. Vernon:Angie I like that idea

  Kristen (Palestine Public Library):Kim - I was wondering the same thing.

  Angie --- Trenton Public 2:We had our board meeting last week and held it in the library.  I spaced chairs out 8' apart and even though it looked like we were all in "time out", it did work well.

  Bill from Mt. Vernon:I think the Illinet code, like OMA and many other things could be ignored at this ime

  Ramona, Lebanon:Lebanon will be opening every other computer, due to their close proximity to each other, and no place to store them off the service floor.

  Lisa - Stinson:Where is everyone finding cleaning items, masks, etc? My mother in law is making cloth masks for all my staff, I can't find and probably shouldn't buy disposable ones even if I could find them because of the shortage.

  Kathleen Rister - Groff Memorial:I sent out an email to my board asking them if they are comfortable social distancing in the building, using our City's outdoor pavilion which is two building down the street, or an online platform.  I'm guessing most will want to meet instead of an online platform like Zoom since several of them, okay most of them, aren't tech savvy.

  Ellen Popit, IHLS:@Bill, I don't think OMA has been relaxed and I'd be pretty wary of making exceptions.

  Twilla Coon:How is everyone handling when patrons come in and they want to get on computers to play games and facebooks

  Bill from Mt. Vernon:It sure has been relaxed, telecommuting Board Members can vote

  Julie Jarnan  (Staunton):I am still working on the problems of patron computers- I brought in another table to extend the computer area- but it still is not big enough to fit all four and still keep the 6 ft distance

  Ellen Popit, IHLS:@Bill, but posting and notification, closed sesstions, etc. all remain intact.

  Lisa - Stinson:There is a link on the govenor's page about adapting the OMA to our current situation.

  Joan - Germantown:@Julie-Jarnan, we have 5 patron computers all bunched together.  When we open to the public, we'll leave all of them off except 1 and remove all the other chairs.  Only allow 1 computer user at a time, and leave time between users to clean and disinfect chair arms, mouse, keyboard, etc. 

  Kathleen Bennett - Catlin Public Library:Our board president suggested that we have a time limit on computer use and the length of time patrons can be in the building starting out.  I will need to write a new patron policy.

  Tina - SMRLD Granite City:Section 6 of the Executive Order discusses public meetings - you have to still allow the public to "attend" 

  Angie --- Trenton Public 2:With our limited services right now, our patrons are aware that they cannot use our computers, Twila.  I do let them know though, that they are free to use their own devices and our WIFI, which extends to the street and sidewalk.

  Tina - SMRLD Granite City:

  Kathleen Rister - Groff Memorial:Twilla, I'm going to suggest to the board that gaming, etc. for entertainment be off limits for now.

  Twilla Coon:Thank you for all your help. My board says we will have alot of patrons not going to follow the rules

  Bill from Mt. Vernon:True, but wouldn't the code have a problem with limiting how many people can be in the library at a time. Not that I am going to forbid non-card holders from using the library

  Lisa - Stinson:Twilla, we aren't planning on having compters available until we see how everything goes. They will be phased in as we feel it is safe to do so.

  Diane Foote, Illinois Library Association:The in-person quorum requirement of OMA has been relaxed, but boards still need a quorum (it can now be established with remote participation). Public notice, public comment, etc. requirements are still in place. Here is a summary of core points, posted on the ILA website: ite

  Susan IHLS:On one of the groups I watch, there was that question about lingering patrons. If I remember correctly, the library was going to have a statement that "come in and do your business" but no long pausing would be allowed.

  Diane Foote, Illinois Library Association:Sorry, the chat box typing is a little glitchy:

  Lisa - Stinson:I have older members on my board as well, and I was pleasantly surprised at how well a Zoom meeting went. The president and I did most of the talking, but it wasn't as hard as I had anticipated.

  Angie --- Trenton Public 2:Susan -- That is what we have been doing the past 6 weeks.  Come in, do business quickly and leave.  With the "no sitting down for any reason"  and no computer use this certainly helps lingering.

  Julie Jarnan  (Staunton):Joan- that is a good idea- with patron computers. I think we will end up spacing them all as  much as we can. probalby have to only run three instead of four--

  Susan IHLS:@Angie wish this had a thumbs

  Kathleen Rister - Groff Memorial:Lisa, how did you give the public an option to participate on Zoom?  Just wondering in case that is the route we go for our meeting.

  Angie --- Trenton Public 2::)  Susan!

  Lisa - Stinson:My email was on the agenda for anyone wishing to participate. They could email me for a link to the meeting. We didn't have anyone respond, but it was an option.

  Kathleen Rister - Groff Memorial:Thanks for the info, Lisa!

  Lisa - Stinson:@Kathleen, you're very  welcome.

  Jill:Am I the only one with a board that doesn't care about the virus?  They were upset that we closed. They don't want to meet on zoom. They find no risk in the virus at all. I have tried to explain that while they don't find it a risk, it is to a lot of my patrons.

  Twilla Coon:I wanted to say thank you for helping me.

  Bill from Mt. Vernon:I thought Phill said the link had to be on the agenda

  Ashley - Caseyville PLD:I have been getting a variety of promotional emails about library apps that allow: patron card renewal , curbside pickup, push notifications, etc.  Is this similar to Patron Point?

  Ellen Popit, IHLS:@ Ashley, I think Cassandra or Troy would be the ones to answer that for you.

  Lisa - Stinson:@Bill, if that's the case I wasn't aware of it. Even with a password I wasn't comfortable putting the link out publicly.

  Joan - Germantown:@Bill, we put the link for Zoom on our agenda on our front door, on FB and on our web page.  No one joined in, but we felt covered.

  Ellen Popit, IHLS:@Jill, please invite them to next Thursday's webinar.

  Anna IHLS:@jill i know you have probably shared all of the news and facts.

  Kathleen Rister - Groff Memorial:Jill, I think I have a few that are skeptical of the whole issue, but so far they are being pretty congenial about it.  I'm hoping it stays that way.

  Julia, IHLS:There is a demo on Patron Point on May 26:

  Julie Jarnan  (Staunton):My board has been very supportive. We have a medical doctor - we all listen to his recommendations to the letter. He says SIP. I was lucky he said I could come to the library to check book drops, and mail but no one else.

  Julie Jarnan  (Staunton):Jill that is so sad! I can not believe they were upset with you closing!

  Jill:We have a lot of essential workers, police officers, business owners, school employees. They have to work so I guess they assume we should. However I have stood my ground on the staff.  They have chose not to work this entire time.  It is one thing for me to be working. I've been doing home deliver with no contact and such this whole time.

  Twilla Coon:I have a board member wanted me to ask you guys a couple questions? Are you going to have a age limit or say no children. do we have to offer facemasks to the public?

  Angie --- Trenton Public 2:We do NOT have to offer face masks to the public. 

  Jill:I think I will say no children on the computers as well as ask them not to congregate here.  That might upset parents but it is about the bigger picture.  We have to protect all patrons.

  Kim Keller 2:Twilla You don't need to offer face masks to the public. That would be entirely too expensive.

  Angie --- Trenton Public 2:We also require shoes to be in our building ....but we do not supply them for everyone.

  Twilla Coon:lol

  Julie Jarnan  (Staunton):Twilla, I have not even thought of an age limit, the staff will wear masks, germ x will be inside both library doors, not sure if we will be require the patrons to wear them or not, we are moving all of our toys out of the childrens room for the duration-

  jill Schardt Edwardsville PL:@jill - Are you Jill Pifer?  so many Jills?  I am confused which library you are from.

  Angie --- Trenton Public 2:What I have been doing the last 6 weeks ....only 1 child in the building with an adult. 

  Kim Keller 2:Is everyone making their own hand sanitizer... Does anyone have a good resource for purchasing some?

  Twilla Coon:Twilla Mount Carmel Public Library

  Jill:I am Jill Goodman, Martinsville

  Julie Jarnan  (Staunton):I plan to encourage a get your stuff and move on as quickly as possible for the first few weeks once we open again.. still winging it.

  Ellen Popit, IHLS:Doesn't the current governor's orders say that masks should be worn when people (over 2) are in public and not able guarantee social distance?

  Lisa - Stinson:@Ellen, yes it does. One of my staff told me that Walmart wasn't enforcing it though.

  Kathleen Rister - Groff Memorial:I think that's right Ellen, and if you're medically able to tolerate masks.

  Angie --- Trenton Public 2:Yes, Ellen.  But we can maintain social distance in my library.  If it were a smaller building, then that would be an issue.

  Ramona, Lebanon:We are putting up a sign that we are not accepting any books / library items donations until the start of next year at the soonest.  Passing that on, that I almost overlooked that small detail for my library.

  Jill:Is everyone going to use tape on the floor to make sure patrons stay the correct distance? 

  Lisa - Stinson:Not that Walmart is the only business (well it kind of is in Anna...) but I just meant that most businesses aren't taking it seriously.

  Angie --- Trenton Public 2:Jill --- Yes, we have had 6' tape around the circulation desk for the last 6 weeks.  Patrons have been very respectful of that rule.

  Julie Jarnan  (Staunton):Ramona, I agree, donations are a pain right now- I think I might borrow that idea from you as well, Great thinking!

  Kathleen Rister - Groff Memorial:Ramona, that's an excellent idea.  I'm going to include that in my suggestions to the board.  I had a couple contact me two weeks ago about donating paperbacks.

  Ellen Popit, IHLS:I think not accepting donations into the near future is a pretty common plan.

  Angie --- Trenton Public 2:LOL ... everyone is stuck at home right now and cleaning and organizing everything.  So they now have a BUNCH of donations to give to the library!

  Jill:Angie - You're still open?

  Angie --- Trenton Public 2:Yes, but with VERY limited hours and VERY limited services.  We never fully closed.

  Jill:Good to know!

  Julie Jarnan  (Staunton):I paln to  do something with tape on the floor as well-

  Lisa - Stinson:Our Friends of the LIbrary group contacted me about still having their booksale in June, I explained what the rules would have to be and they have moved it to October. They rely on donations for their sales, so I'm working through how to handle this situation. I don't think we will be ready for a book saale in our small library even  by October.

  Jill:I am basically doing the same but I usually meet them outside

  Jill:Well dead drop

  Michelle Sawicki Barclay Public Library:How will you handle patrons coming in without masks. I was appalled at Lowe's yesyerday. Multiple people walking around with no masks even though it is now mandatory. Also, many people ignoring the 6 ft distancing.

  Angie --- Trenton Public 2:LOL...Jill, I was quickly reading the responses and I thought you said --- drop dead!

  Jill:Dead drop so they don't drop dead. lol

  Julie Jarnan  (Staunton):I thought I saw that too Anige.. LOL

  Angie --- Trenton Public 2:LOL, Yes!

  Ellen Popit, IHLS:We're at 2:00 p.m., so we can sign off and meet up again on Thursday afternoon!

  Julie Jarnan  (Staunton):my typing-- Angie I meant..

  Lisa - Stinson:Thanks Ellen! So much useful info as always!

  Julie Jarnan  (Staunton):Thanks Ellen, Thanks everyone!  take care!

  Angie --- Trenton Public 2:Sounds great!  I really enjoy this!

  Michelle/Hartford:Thanks for the good info today.

  Jeremy - Cahokia PLD:Thanks everyone!

  Kathleen Rister - Groff Memorial:Thank you everyone!

  Twilla Coon:Thank you guys for helping me

  Debby Nokomis Public:Thank you!

  Kristen (Palestine Public Library):Thank you for all the great information!

  Anna IHLS:Take care all.