TRANSCRIPT: IHLS Directors' Chat - March 10, 2022


Directors' Chat
Thursday, March 10, 2022


IHLS Admin:  "If we had no winter, the spring would not be so pleasant." Anne Bradstreet  "Here comes the sun, and I say, it's all right."  The Beatles  "The first blooms of spring always make my heart sing."  S. Brown.

IHLS Admin:  Please continue completing your ILLINET  Interlibrary Loan Traffic Surveys and  Certification. They are  only 15 working days  before they are both due on March 31 .

IHLS Admin:  Please join us for this month's Members Matter  special topic: Equity, Diversity and Inclusion - Part Two a presentation by Christine Westerlund on Equity, Diversity and Inclusion followed by updates by the Illinois State Library,  the administrative, delivery, communications and membership staff of IHLS; and the SHARE consortium. Continuing the Part One discussion, this session will share approaches for inclusion and the need to build a culture of civility, acceptance and respect.


Advance registration is needed. Please register through this L2 page.

IHLS Admin:  ILA has several programs of interest coming up :    Reaching Forward South Conference, Friday, April 8, 2022, I Hotel and Conference Center, 1900 S. 1st Street, Champaign

IHLS Admin:  Trustee Workshops:  Saturday, April 2, 10:00 -  11:30 a.m.  Library Director Evaluation and  Saturday, May 14, 10:00 - 11:30 a.m.,  Streamlining the Budget Process

IHLS Admin:  And this free lunchtime Webinar Upcoming Noon Network Webinars Career Pathway Talk Series Webinar: No Experience Necessary: How Career Changers Can Find Success in Librarianship - March 16, 2022

IHLS Admin:  Free March Webinars for Library Staff   through Web Junction:

IHLS Admin:  Free Webjunction Programs on Programming

IHLS Admin:  The Association of Small and Rural Libraries  (ARSL) will be held in Chattanooga September 14-17, 2022

IHLS Admin:  Directors University, will be held in person  the  First full week in June in Springfield. More information to come.

Ellen Popit/IHLS:  How is everyone today?

Sharla ~  Doyle Public Library:  Hello Ellen! I didn't get a notification link to today's chat. Found March 3rd's and used it.

Michelle Sawicki Barclay PLD:  Hello! I had to go fidn the link too! But here we are. :)

Ellen Popit/IHLS:  We must have forgotten!

Michelle Sawicki Barclay PLD:  *find

IHLS Admin:  I know I posted quite a bit but there seems to be much going on right now.  I will go post something now.

Don, Philo:  I received a reminder notice with link.

Ellen Popit/IHLS:  Well, the message is loud and clear that those reminder posts work!

Sharla ~  Doyle Public Library:  Yes, they do!

Darcy Wallace Watseka Public Library:  Is there a charge for Director's University?  If so I need to add it to my budget

Bobbi Perryman - Vespasian Warner PLD:  Thank you for the reminder email, Anna!

Bobbi Perryman - Vespasian Warner PLD:  @Darcy - yes there is a charge. It's typically around $150. We will have an exact amount soon.

Ellen Popit/IHLS:  Also, the system is always interested in helping a library for which that fee might be a financial burden.

IHLS Admin:  Darcy, we have not yet determined price but if it will present a hardship for your library, IHLS will help. It always works out to be a bargain for room, board, and useful training. I think in the past it may have been $150 for the week but with inflation, fuel prices and our previous caterer having gone out of business it may be  more.

Heather Noel:  Thank you for the reminder! Hi everyone!

Darcy Wallace Watseka Public Library:  @ IHLS Admin  so room and board is included? that seems very inexpensive

Ginger - Athens:  help... i have not had to bill another library for lost materials before and cannot figure out how to print that notice. I assume it cannot yet be done in leap.

Bobbi Perryman - Vespasian Warner PLD:  It's actually a good deal and the training is well worth the cost.

Bobbi Perryman - Vespasian Warner PLD:  @Ginger - to bill another library, we have an invoice we type up in Word.

IHLS Admin:  I am glad I could post the link, as Ellen says the usual reminders help. As far as DU goes it is wort hevery penny

Bobbi Perryman - Vespasian Warner PLD:  IHLS also has a form you can use. It's not something you can print from Polaris.

Heather Noel:  Wow, $150 for the week of the director's uni? Thats great!

Rachel-Sherman PLD:  Is there a link for more information on Directors University this year?  I want to share with Prairie Skies librarian.

Heather Noel:  I'd like the link as well IHLS Admin:  @Darcy the networking alone makes  it a wonderful investment in your future.

Bobbi Perryman - Vespasian Warner PLD:  @Rachel - not yet. Applications should go live next month.

Ginger - Athens:  @Bobbi, and this must be why I cannot find it in Polaris! I can make my own. Awesome. Thank you

Ginger - Athens:  Is DU in person this year?

Bobbi Perryman - Vespasian Warner PLD:  You're weclome!

Ginger - Athens:  I was a terrible slacker doing it online last year...

Bobbi Perryman - Vespasian Warner PLD:  Yes, DU will be in person at the State Library

IHLS Admin:  Yes DU will be in person.

Ginger - Athens:  Can I re-enroll?

Bobbi Perryman - Vespasian Warner PLD:  We typically aren't able to have directors re-enroll due to slots available, but there is a DU 2.0 that we should be able to offer in the fall that goes more in-depth on various topics.

Rachel-Sherman PLD:  It's great training!  Not a great time of the year for small town librarians who  are in charge of their summer reading programs if it's in June again.

Darcy Wallace Watseka Public Library:  @IHLS Admin... I'm $150 seems like a very good price for the training but that can't possibly cover room and board?

IHLS Admin:  \Ginger if you have already attended either in-person or virtually you probably will not be allowed to re-enroll.

Ginger - Athens:  sad day.

IHLS Admin:  @Darcy it does.

Sharla ~  Doyle Public Library:  I have notebooks and other DU info scattered about, were the flash drives of last year's DU sent out? I really need to compile my info. It was such an incredible source of management skills!

Bobbi Perryman - Vespasian Warner PLD:  Yes, it will be June 6th-10th

Cassandra Thompson, IHLS:  @Ginger, we do have a "Bill for Lost Item" form on the SHARE website. Here's so you don't have to reinvent the wheel!

Darcy Wallace Watseka Public Library:  Wow! that's a bargain

Ellen Popit/IHLS:  Darcy, the cost of DU is subsidized in part by several other agencies.

IHLS Admin:  @Sharla, you are not the first person to ask about the flash drives. I will look into it a little further and let you know.

Rachel-Sherman PLD:  Thanks for sharing that Cassandra.  That's the form we send.

Veronika Sallie Logan PL:  @Ginger

Veronika Sallie Logan PL:  oops. Didn't get all the way down :'D

IHLS Admin:  I am really excited to see that ARSL will be in Chattanooga. From Carbondale it is about a 5.5-6 hour drive.

Heather Noel:  I was excited too to see it will be in Chattanooga! Hope to be able to go.

Bobbi Perryman - Vespasian Warner PLD:  It's a great conference!

Sara - LitchfieldPLD:  interested in who employs a janitor vs a cleaning service vs staff clean library

Carrie Winkelmann - Petersburg PL:  I employ a HS student as my library cleaner

Bobbi Perryman - Vespasian Warner PLD:  We contract with a local mom and pop company.

IHLS Admin:  @Carrie does that work well for you?

Jo Keillor - Greenville Public Library:  One of our staff is paid extra to clean 3 hours a week

Darcy Wallace Watseka Public Library:  @IHLS Adminwhat sort of breakout sessions do they have at Reaching forward South, I couldn't find a list

Sara - LitchfieldPLD:  our cleaning person just quit. no notice

Sherry - Allerton Public Library:  @Sara  We have an individual - was hired long before I came. Works about 16 hours a week

Angie -- Trenton Public:  We employ the high school custodian who cleans our library as a side job.

Jo Keillor - Greenville Public Library:  @Sara - I'm sorry.  That's no fun.

Sara - LitchfieldPLD:  i am debating which option is financially better....

Heather Noel:  We have a guy that comes once a week. He is super nice, but the cleaning is so-so. doesn't wipe down desks or anything. Mostly bathrooms, vaccum and suce Heather Noel:  oops, *such

Carrie Winkelmann - Petersburg PL:  It has.  I had a lady doing it on the days we were closed who was just getting to old to do all of our stairs and when she retired I went to having the student coming in during our late evenings when we don't have a lot of people in and he does it supervised.

Sara - LitchfieldPLD:  anybody have a roomba in their library?

IHLS Admin:  @Darcy, I am not sure, I was not a part of that committee. Anyone else have any ideas about breakout session at RFS?

Sara - LitchfieldPLD:  most of cleaning services here have multiple employees and I don't like the idea of everybody and their dog having a key to the library

Carrie Winkelmann - Petersburg PL:  @Sara, I have entertianed this idea as well!!

Ryan Reitmeier - Taylorville Public Library:  Our handyman/janitor had some health issues so we are currently without a consistent cleaner as well. Been a headache

Kami Komm - Germantown:  I want to get a roomba.  We are getting new carpet and I think it would be great to have the robot run around every night.  :-)

Bobbi Perryman - Vespasian Warner PLD:  @Darcy - here is the RFS schedule:

Sara - LitchfieldPLD:  i really just want video footage of the cat riding the roomba but *shrug* lol

Michelle Sawicki Barclay PLD:  We have a local company do the cleaning. It runs $460 a month. Now that I am going to have to make budget cuts, we may have to figure out something cheaper.

Sara - LitchfieldPLD:  @ Michelle that is what we are paying as well.... new bids I received are significantly higher

Sharla ~  Doyle Public Library:  Sara-first thing I thought of was "vacuuming your library would take a lot of time!" A roomba would be great!

Sara - LitchfieldPLD:  @ Sharla -- it truly does!!

Bobbi Perryman - Vespasian Warner PLD:  We pay a whole lot for our cleaning, but we have a 36,000 SQF building, so there's no getting around it.

Darcy Wallace Watseka Public Library:  @ Bobbi, Thank you

Michelle Sawicki Barclay PLD:  Anyone know when the tax extensions usually come out?

Sharla ~  Doyle Public Library:  Bobbi-Oh My Word! That is huge! I'm going to make a road trip just to visit your library!

Bobbi Perryman - Vespasian Warner PLD:  @Darcy - you're welcome!

Bobbi Perryman - Vespasian Warner PLD:  @Sharla - I have a love/hate relationship with the building. It's a lovely space, but it's very expensive.

Bobbi Perryman - Vespasian Warner PLD:  I welcome anyone who wants to come see it, though. We're proud of it!

Carrie Winkelmann - Petersburg PL:  I pay my HS guy $15/hr and he comes in once a week for 2 hrs.  If we have messes in between that time (salt from the steps....UHGGG neverending salt) we run the sweeper as needed.

IHLS Admin:  @Bobbi, you have a big beautiful building but it does have nooks and crannies, I am sure your person earns their money.

Bobbi Perryman - Vespasian Warner PLD:  Very much so!

Sara - LitchfieldPLD:  salt is indeed evil

Kathleen Rister - Groff Memorial:  I have in on my to-do list to visit a couple of other libraries this year.  Bobbi, you make the list!

IHLS Admin:  I have witnessed some cleanup events in libraries that you could not pay me enough to revisit let alone face new challenges. These folks work hard for the money.

Sara - LitchfieldPLD:  the key thing bothers me.... maybe it shouldn't... but i don't like the idea of 6 employees from one "company" having keys

Bobbi Perryman - Vespasian Warner PLD:  I love visiting libraries and I am always happy to have visitors!

Ellen Popit/IHLS:  It's glamourous work, isn't it????

Bobbi Perryman - Vespasian Warner PLD:  @Sara - that is concerning. Our cleaners just have the one kay.

Carrie Winkelmann - Petersburg PL:  I agree Sara. 

Sara - LitchfieldPLD:  the company that big has 3 teams -- you never know which team will have the job that week (and hence, the key)

Sara - LitchfieldPLD:  bid not big sorry  need new glasses

Carrie Winkelmann - Petersburg PL:  Question about ordering large print books?  I had a standing order from Center Pointe when I started here last year that I canceled this year because my patrons weren'

Carrie Winkelmann - Petersburg PL:  weren't liking the choices. 

Sharla ~  Doyle Public Library:  After two Saturdays in a row of having our parking lot become an ice rink...a brilliant friend of the library is installing a handrail onto our small entry porch. The ice I used to get us through the day melted and turned into glass the next day. Anyone use sand instead of salt in their parking lot?

IHLS Admin:  @Kathleen and Bobbi, I love seeing everyone's libraries and they are all beautiful in their way. I enjoyed the library crawl this past year and am looking forward to exploriing more. It is always good to get your board members to visit other libraries as well.

Carrie Winkelmann - Petersburg PL:  Sorry.. bad typing.  I don't like center point's ordering system online.  Is there an easier way to order LP

Veronika Sallie Logan PL:  @Carrie Gale/Thorndike walks us through packages that appeal to our patrons every year

Bobbi Perryman - Vespasian Warner PLD:  Oh and I have a request for everyone. If an item that belongs to another library arrives damaged, please send it back to the owning library and not on to other libraries. We just got a book back that was damaged in October (the borrowing library had to tape the barcode back in), but it kept getting sent to other libraires instead of back to us.

Sherry - Allerton Public Library:  @Carrie We use Cengage. I have standing order plans

Bobbi Perryman - Vespasian Warner PLD:  @Carrie - we also use Cengage/Gale/Thorndike. Their billing isn't great, but I love their standing order plans.

Rachel-Sherman PLD:  I use Ingram and BookOutlet for large print..  I do not use standing orders.

Bobbi Perryman - Vespasian Warner PLD:  We have a cozy mystery plan and a best sellers plan that our patrons love. They also have periodic sales that are really nice.

Veronika Sallie Logan PL:  I meant gale/cengage

Kathleen Rister - Groff Memorial:  I hear you, Bobbi!  By the time we've gotten some items back, it's almost impossible to track down which patron damaged the item.

Erin Steinsultz -Crab Orchard Public Library:  @Bobbi how do we route it back to the owning library and circumvent any holds? 

Sharla ~  Doyle Public Library:  I use Ingram, thanks for the many different options!

Carrie Winkelmann - Petersburg PL:  I have been ordering mine through Ingram so I can make my own choices but the cost is higher and the delivery seems to be much slower (books not sent out on publication dates etc). 

Cassandra Thompson, IHLS:  Speaking of standing orders... SHARE is going to be offering a new program through Brodart for McNaughton Book Leasing.

Bobbi Perryman - Vespasian Warner PLD:  @Katheen - exactly. The the item frequently gets even more damanged.

Esther Curry--CE Brehm Memorial PLD:  @Carried--we use Cengage/Gale/Thorndike, but we don't do a standing order. We just select titles that we know our patrons will read. Our large print collection is one of our highest circulating collections.

Heather Noel:  How do you handle travel reimbursment? We go by the Illinois standard, which right now is .58 cents per mile. With gas so high, do you still stick with that?

Kami Komm - Germantown:  I love the McNaughton program!!! 

Danielle Beasley - Communications Coordinator:  I used Ingram at the library I was at previously before joining IHLS. I found it convenient and fairly simple to use. Much better than the system we were doing before (marking items in print catalogs to order).

Bobbi Perryman - Vespasian Warner PLD:  @Erin - when Polaris asks if you want to send it to XYZ library, click "No". You should then have the option to route it back to the owning library.

Rachel-Sherman PLD:  @ Carrie are you factoring in the discount for Ingram purchases?

Erin Steinsultz -Crab Orchard Public Library:  @Bobbi Thank you.

Cassandra Thompson, IHLS:  You will have the choice of two sized packages for best sellers, either 5 books a month, or 10 books a month. We had some demos this week and one on 3/30. We'll be sending out additional details to everyone who couldn't make the live demos as well.

Bobbi Perryman - Vespasian Warner PLD:  @Danielle - we also use Ingram and have always been satisfied with them.

Sharla ~  Doyle Public Library:  @ Rachel-what discount for Ingram? *screams*

Rachel-Sherman PLD:  I believe it is 43.5%  someone please correct me if I'm wrong.

IHLS Admin:  If you are joing us late, there are several announcements at the beginning of the chat which regard upcoming events and conferences so don't forget to take a look.

Bobbi Perryman - Vespasian Warner PLD:  Yes, plus free shipping

Bobbi Perryman - Vespasian Warner PLD:  That's on most items. There will be a few that aren't as discounted.

Cassandra Thompson, IHLS:  Kami, thank you! I know you have a grandfathered package that people can't get anymore. With this plan for SHARE, it allows some of our smaller libraries to take advantage without having to purchase such large quantities.

Darcy Wallace Watseka Public Library:  We use ceterpoint for large print because we only buy 5 titles per month (we belong to a rotating collection also) we use Ingram primarily  for our other purchases

Sharla ~  Doyle Public Library:  @ Rachel- Oh, alright. I've been getting them. Ordered my March order on Friday 3/4 and they arrived yesterday 3/9. I'm eager to see how quickly the new releases of 3/8 arrive though.

Rita Stephens  ISL:  I would like to add Project Next Generation grant offering from ISL is open and the due date is March 30,2022.  I have included the webpage with the application and link to "how to apply for the PNG grant, and other information. Please see our link

Cassandra Thompson, IHLS:  @sharla, you are eligible for the IHLS discount.

Carrie Winkelmann - Petersburg PL:  LP in ingram do not recieve the same discount.  It's only 15% for most of the LP I ordered last time  But it is traditionally 43.5% for most other things

Sharla ~  Doyle Public Library:  Most of our new best sellers are Large Print. Pretty much the only new books we have were gifted to us in regular print.

IHLS Admin:  @Rita, thank you for sharing that information.

Michelle Sawicki Barclay PLD:  We use Ingram. The thing I really like about them is that the cart flags you if you have already purchased the book. But returns have really changed as of late. My rep says it will be a few more weeks before I can get a damaged book replaced.

Shari Rawlings:   Are any of the libraries going to get together in  person.   Small Pubs

Sharla ~  Doyle Public Library:  @ Cassandra-thank you for that info. I have not seen this page before!

Kami Komm - Germantown:  @ Cassandra - with the price of books going up our package doesn't get us as many items as it used to.  I am looking forward to the presentation on the 30th to see how the new system might work for us.

Cassandra Thompson, IHLS:  Kami, I can send you some pricing information if you'd like to compare with what you are getting now.

Rachel-Sherman PLD:  Ingram cut back on delivery since the pandemic.   I think we order enough per month that we get deliveries weekly.  I just looked at my April order and see the new Danielle Steel Beautiful Large Print is estimated to be $18.60. 

Kami Komm - Germantown:  @ Cassandra - That would be great!!  Thank you!!

Bobbi Perryman - Vespasian Warner PLD:  @ Rachel - we have not had any issues with deliveries, but we also order a larger amount.

Michelle Sawicki Barclay PLD:  Brette told me Ingram is working on their system.

Carrie Winkelmann - Petersburg PL:  My delivery for everything from Ingram has been great except for LP.  I hadn't ordered those through them before and wondered if it was because they get them from vendors I should just go through directly.  But when I looked their ordering apparatus seemed obtuse.

Michelle Sawicki Barclay PLD:  This was Ingram's email when I asked about the damaged book I was waiting for a replacement on: Good afternoon,  unfortunately we are really backed up, we installed an new system and integration was not as expected.  Please be patient, it will be several more weeks based on where we are now.  Brette

Carrie Winkelmann - Petersburg PL:  I think Brette is immensly helpful and I really like Ingram.

Bobbi Perryman - Vespasian Warner PLD:  I've always had good service from Brette.

Michelle Sawicki Barclay PLD:  I can vouch for Brett too. He gets back to you quickly when you have questions.

Carrie Winkelmann - Petersburg PL:  But for example I ordered Carolyn Brown's @nd Chance at Sunflower Ranch through ingram and It was $31.99 with 15% discount for $27.19, but then $6 shipping becasue it came out of Nashville instead of Ft Wayne.  So with shipping it cost me over cover price

Ryan Reitmeier - Taylorville Public Library:  Is using a print release system? Have they had issues with recent windows update? Thinking about getting rid of our release system.....

Carrie Winkelmann - Petersburg PL:  But it was easy to order : )  Thanks for the other options that you all mentioned!!

Darcy Wallace Watseka Public Library:  @ Carrie I try to always order something that is available from my primary or secondary  warehouse

Esther Curry--CE Brehm Memorial PLD:  @Carrie--we have trouble with that too. Now we keep a cart for "secondary" warehouse items and then I order them when I have over 10 items (the minimum to not get charged shipping).

Ginger - Athens:  Two weeks ago an Ingram order arrived NEXT DAY! I was shocked. and not ready for it... haha

Michelle Sawicki Barclay PLD:  Honestly, you can get some books cheaper off Amazon. I just don't have the time to try to keep track of what I have/have not already ordered.

Carrie Winkelmann - Petersburg PL:  @ Esther!!  Oh!!  That is good intel!!  Thank you!!

Esther Curry--CE Brehm Memorial PLD:  @Carrie--You're welcome! It has saved us a lot.

Bobbi Perryman - Vespasian Warner PLD:  Great hack, Esther!

Esther Curry--CE Brehm Memorial PLD:  Thanks, Bobbi! If I can find a hack, I will!

Sherry - Allerton Public Library:  @Ryan - we use an Envisionware print release system. Have not had any issues

Michelle Sawicki Barclay PLD:  Other than one of our computers currently bypassing our print release staion, things seem to be working ok here.

Esther Curry--CE Brehm Memorial PLD:  @Ryan--we used to have problems when we used SAM. We switched to PCReservation/Envisionware and don't have the same problems. And it allowed us to add mobile printing.

cAROL b. dAUGHERTY pld:  Thank you Amy B. for the Micro Pantry idea this week. We just put one up today. Does any other library have one/? If so tips??

Amy Byers - Chatham APLD:  Oh wow!  You work fast Carol!

IHLS Admin 3:  @Amy B---I loved the signage!

IHLS Admin:  This has been a great, lively discussion. I love when hacks and "insider information" is shared.  I feel like this was a successful discussion. What ever content is shared, I always enjoy these chats.  Take care and have a great week. We will not have a Directors Chat next week because we will have a Members Matter in the morning.

Darcy Wallace Watseka Public Library:  Thanks Everyone

Bobbi Perryman - Vespasian Warner PLD:  Thank you, all!

Sharla ~  Doyle Public Library:  Thank you, everyone, this was a great chat today!

Veronika Sallie Logan PL:  Thanks!

cAROL b. dAUGHERTY pld:  We have an 18 year old homeless young man that has been coming into the library. It has been breaking our hearts. We have been discussing (staf and I) and Amy you gave us the push we needed. TY

Amy Byers - Chatham APLD:  That's awesome!!! 

Kami Komm - Germantown:  Thanks everyone!!

IHLS Admin:  Good bye and thanks for joining us today.