Demo: Unique Management Services

Mon., Nov. 18, 2019


IHLS Edwardsville


Please join Erin Knutson, customer service account manager with Unique Management Services, to learn more about their patron collections service which uses their "Gentle Nudge" approach to professionally and respectfully encourage patrons to return materials. They are not a typical collection agency, so you don't have to worry about them alienating your patrons.


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