Published 5/10/2022 7:01 PM CT
As Illinois Heartland Library System’s Delivery department works to revitalize the Delivery On the Go service, we’d like to answer some questions about the process.
Learn more...
Published 5/10/2022 7:01 PM CT
As Illinois Heartland Library System’s Delivery department works to revitalize the Delivery On the Go service, we’d like to answer some questions about the process.
Learn more...
Published 2/25/2016 2:32 PM CT, Updated 4/12/2022 5:30 PM CT
If you notice that an item you pull is for a library after you on your library’s IHLS Delivery route, you can help the receiving library’s patron get it faster by using the Delivery On the Go service—and others can do the same for you! The IHLS Delivery On the Go service enables qualifying items* to be delivered to the receiving library that very same day. Same route, same day.
Learn more...
Published 9/2/2021 3:25 PM CT
IHLS Delivery is dedicated to serving our library members in a safe and effective manner. Recently, IHLS Delivery drivers and sorters have reported several instances of libraries overfilling tubs in weight or volume. This can lead to two main problems for libraries and for IHLS--both of which your library can help avoid.
Published 8/24/2021 4:19 PM CT
Welcome back, school library staff! We hope you had a great summer.
The first day of school delivery started on Aug. 23, 2021. We are no longer quarantining items at the IHLS hub locations, so interlibrary loan items will be delivered on a normal schedule. Please return any bags you may have from the previous school year by sending them with your IHLS Delivery driver. If you have any questions, please reach out to your hub manager.
Published 6/24/2021 9:41 AM CT
Good morning! I have received many questions about exchange points. IHLS is still maintaining COVID procedures used before Illinois went to Phase 5. We are continuing to wear masks, wipe high-touch areas, take the temperature of our staff, and keeping the no-contact exchange points.
We will be evaluating not just the IHLS policy for our staff, but in Delivery, we will be evaluating the exchange points. ...
Published 6/3/2021 11:50 AM CT
During the renovation of the Edwardsville offices, it is possible we may experience additional brief interruptions in delivery service. However, we are working hard to minimize these interruptions to members and will continue to provide details as soon as they become available. If you have any questions, please contact IHLS Executive Director Leslie Bednar, 618.474.9774. Thank you for your patience and understanding.