News

Published 9/2/2021 3:25 PM CT

warning symbol, image of a raining storm cloud, and an illustration of a man coping with a painful back injuryIHLS Delivery is dedicated to serving our library members in a safe and effective manner. Recently, IHLS Delivery drivers and sorters have reported several instances of libraries overfilling tubs in weight or volume. This can lead to two main problems for libraries and for IHLS--both of which your library can help avoid.

posted: September 1, 2021 - 3:23pm

Published 8/24/2021 4:19 PM CT

IHLS Schools

Welcome back, school library staff! We hope you had a great summer.

The first day of school delivery started on Aug. 23, 2021. We are no longer quarantining items at the IHLS hub locations, so interlibrary loan items will be delivered on a normal schedule. Please return any bags you may have from the previous school year by sending them with your IHLS Delivery driver. If you have any questions, please reach out to your hub manager.

posted: August 24, 2021 - 4:20pm

Delivery AnnouncementPublished 6/24/2021 9:41 AM CT

Good morning! I have received many questions about exchange points. IHLS is still maintaining COVID procedures used before Illinois went to Phase 5. We are continuing to wear masks, wipe high-touch areas, take the temperature of our staff, and keeping the no-contact exchange points. 

We will be evaluating not just the IHLS policy for our staff, but in Delivery, we will be evaluating the exchange points. ...

posted: June 24, 2021 - 10:44am

Published 6/3/2021 11:50 AM CT

Delivery Update: Due to the recent delivery interruptions including the Memorial Day holiday, the IHLS Delivery Department is currently backed up. Our sorters are working furiously to get your library's items to you as quickly as possible. Thank you for your patience as we work through our backload.
posted: June 3, 2021 - 11:53am
Delivery Alert for May 28 & June 1, 2021 - EDWARDSVILLE SERVICE AREA: Delivery from the IHLS Edwardsville service hub on Friday, May 28, and Tuesday, June 1, will be limited to library pickup and Delivery on the Go; there will be no materials drop-off. Our regular delivery service will resume on Wednesday, June 2. We deeply apologize for any inconvenience.

During the renovation of the Edwardsville offices, it is possible we may experience additional brief interruptions in delivery service. However, we are working hard to minimize these interruptions to members and will continue to provide details as soon as they become available. If you have any questions, please contact IHLS Executive Director Leslie Bednar, 618.474.9774. Thank you for your patience and understanding.

posted: May 27, 2021 - 12:05pm

IHLS Delivery on the GoPublished 2/25/2016 2:32 PM CT, Updated 5/26/2021 6:09 PM CT

Delivery On the Go (DOG) is where a library on a downstream route has requested an item from an upstream library. If tagged for DOG delivery, that item may be able to be delivered later that very same day. DOG deliveries are only available if that library is on the same route as your library and delivery is scheduled to arrive at the receiving library later that day.

posted: May 26, 2021 - 7:09pm
May 11 Delivery Alert for Edwardsville Hub: Due to unforeseen environmental conditions related to the Edwardsville office remodel, and in an effort to protect the health and safety of IHLS staff, delivery to/from the IHLS Edwardsville hub will not run Tuesday, May 11, 2021. It is possible there may be additional interruptions in delivery service, but we are working hard to minimize these interruptions to members and will continue to provide details as soon as they become available. We deeply apologize for any inconvenience. If you have any questions, please contact IHLS Executive Director Leslie Bednar, 618.474.9774. Thank you for your patience and understanding.
posted: May 10, 2021 - 4:12pm

Published 4/30/2021 11:07 AM CT, updated 5/10/2021  1:55 PM CT

IHLS SchoolsThe end of the school year is quickly approaching, and Illinois Heartland Library System's delivery service to schools for this 2020-21 school year will end Friday, May 14, 2021. Please remember to return any extra bags and tubs to your IHLS hub. If your students return items after the final pick-up, you can return them to any local public library. If your school will be conducting summer sessions and you would like library delivery, please...

posted: May 10, 2021 - 1:55pm
May 7 Delivery Alert for Edwardsville Hub: Due to temporary sorting delays related to the partial remodel of our Edwardsville office, libraries serviced by IHLS Edwardsville may notice fewer tubs delivered on Friday, May 7, 2021. Routes will still run, and all tubs at libraries will still be picked up. Edwardsville sorting and delivery will resume as normal on Monday, May 10. We apologize for the inconvenience and thank you for your understanding.
posted: May 6, 2021 - 4:53pm

Published 4/12/2021 5:00 PM CT

Delivery UpdateIllinois Heartland Library System and the IHLS Delivery Working Group are pleased to announce that, in light of a recent update from the Centers for Disease Control and Prevention regarding the transmission of fomites on physical surfaces, we are ending the IHLS quarantine of physical items and tubs beginning Tuesday, April 13. As always, libraries remain free to decide their in-library policies and procedures, including whether or not to use any length of quarantine time within their libraries.

"We've been thinking about ending the quarantine for some time," said IHLS Delivery Director Susan Palmer...

posted: April 13, 2021 - 3:44pm