Published 5/10/2022 7:01 PM CT
As Illinois Heartland Library System’s Delivery department works to revitalize the Delivery On the Go service, we’d like to answer some questions about the process.
Published 5/4/2022 12:05 PM CT
The end of the school year is quickly approaching, and Illinois Heartland Library System's delivery service to schools for this 2021-22 school year will end Friday, May 20, 2022. Please remember to return any extra bags and tubs to your IHLS hub. If your students return items after the final pick-up, you can return them to any local public library. If your school will be conducting summer sessions and you would like library delivery, please...
Published 2/25/2016 2:32 PM CT, Updated 4/12/2022 5:30 PM CT
Items can be delivered to your interlibrary loan patrons even faster with the IHLS Delivery On the Go service!
If you notice that an item you pull is for a library after you on your library’s IHLS Delivery route, you can help the receiving library’s patron get it faster by using the Delivery On the Go service—and others can do the same for you! The IHLS Delivery On the Go service enables qualifying items* to be delivered to the receiving library that very same day. Same route, same day.
Published 9/2/2021 3:25 PM CT
IHLS Delivery is dedicated to serving our library members in a safe and effective manner. Recently, IHLS Delivery drivers and sorters have reported several instances of libraries overfilling tubs in weight or volume. This can lead to two main problems for libraries and for IHLS--both of which your library can help avoid.
Published 8/24/2021 4:19 PM CT
Welcome back, school library staff! We hope you had a great summer.
The first day of school delivery started on Aug. 23, 2021. We are no longer quarantining items at the IHLS hub locations, so interlibrary loan items will be delivered on a normal schedule. Please return any bags you may have from the previous school year by sending them with your IHLS Delivery driver. If you have any questions, please reach out to your hub manager.
Published 6/24/2021 9:41 AM CT
Good morning! I have received many questions about exchange points. IHLS is still maintaining COVID procedures used before Illinois went to Phase 5. We are continuing to wear masks, wipe high-touch areas, take the temperature of our staff, and keeping the no-contact exchange points.
We will be evaluating not just the IHLS policy for our staff, but in Delivery, we will be evaluating the exchange points. ...