News

The end of the school year is quickly approaching.  The System’s courier delivery service to schools for this school year will end on Friday, May 24, 2019.

posted: April 30, 2019 - 4:12pm

Is your school library getting ready for spring break? The No Delivery Days Form allows your delivery hub to know which days you DO NOT want them to deliver to your building. If you have not completed this form, please do so.

If you have any questions, please contact your Delivery Hub Manager.

Thank you.

posted: March 7, 2019 - 10:27am

To best serve our members, the IHLS delivery department is dedicated to making sure that delivery is standardized across our service area. Beginning February 2019 there will be changes to one of our standard delivery procedures.

 

posted: January 7, 2019 - 11:13am

Illinois Heartland Library System (IHLS) is committed to providing great services to you. As we focus on continuous improvements, we recognize how important delivery is to you and your library patrons. Your candid feedback is critical to help us understand your library’s delivery needs and how we are doing meeting those needs.

Please complete the survey before Wednesday, February 28, 2018. The survey should take you about 5-10 minutes to complete.

Click here to take the 2018 IHLS Delivery Survey

posted: February 13, 2018 - 10:12am

It is almost time for the next quarterly count week. Great news! ALL libraries will only have to count items that have a hand-written label on them which includes gift/donation items. You can find a link to the count form on the IHLS website on the delivery page. Thank you again for your cooperation and assistance. Quarterly Delivery Count Form (PDF)

posted: February 9, 2018 - 11:08am

All routes are running in all of the hubs today, December 27, 2017. However, there may be delays due to the cold. Thank you for your understanding!

Susan Palmer
Operations Director

posted: December 27, 2017 - 10:55am

Route 2 from Edwardsville has been canceled today. We are sorry about this. The driver is ill and unable to run it.

To see if your library is affected please visit:

https://www.illinoisheartland.org/?q=delivery/routes/edwardsville 

posted: December 26, 2017 - 1:30pm

Hi! My name is Susan Palmer and I am the Operations Director here at IHLS. I wanted to send a reminder on what the Interlibrary Loan Code states for replacement or damage fees charged by the supplying library. In July of 2016, IHLS began delivering the items that go between our hubs. The third party contractor was taken out of the equation. This results in control over the items all our members share in IHLS. 

posted: September 13, 2017 - 2:45pm

The end of the school year is fast approaching.  The System’s courier delivery service to schools for this school year will end on Friday, May 19, 2017.  The first day of delivery for the 2017-18 school year will be the week of August 21, 2017.  If your school needs to adjust either of these dates, please contact your hub manager to work out a schedule that will work more efficiently for you.  I know some of the managers have already spoken to a few of you and your end date for this year, has been changed.

posted: May 11, 2017 - 8:25am

Illinois Heartland Library System recognizes how important delivery is to you and your library patrons. As we evaluate our services, we need your help to better understand your library’s delivery needs.

Click here to take the survey

posted: February 10, 2017 - 10:52am