TRANSCRIPT: COVID-19 Directors' Chat - August 13, 2020


Directors' Chat
Thursday, August 13, 2020


Ellen Popit/IHLS: Good afternoon, everyone!  Hope you're all doing well!

Ellen Popit/IHLS: How are things on this 13th day of August?

Kami - Germantown: So far so good.  :-)

Ellen Popit/IHLS: I HOPE you've all seen the grant offerings from the State Library---they're great!

Shari / Hope Welty:  We  are doing great here at our library. Mornings are busy and afternoon are really slow

Rita Stephens ISL: Yes, Ellen the grants are great!  Please apply everyone.

Gary Naglich, Worden PLD: Does anyone know when the requirements for the per capita grant will be available?

Jackie CAMP: I was going to ask the same thing Gary

Julia, IHLS: ISL Grants:

Jackie CAMP: All is well in VG except our numbers for Covid seem to be increasing in our county

Bill from Mt. Vernon: Do the grants cover hotpsots for lending? I've heard they don't.

Ellen Popit/IHLS: For Public libraries there is a Back To Books Grant (, a grant for PPE ( and a grant for Digital Network access (  Please take a moment to read them over.

Julia, IHLS: The Digital Network grant says: This offering is not intended for circulating Wi-Fi devices for home internet use.

Lori/Clifton: question, have a patron that moved out of state over a year ago and still using library card for online reading. they know the rules of residency since she worked at the library years ago. how should this be handled? We have no policy for this.

Don, Philo: Digital Network grant also seems to require that you have filtering softward, which eliminates my library.

Ellen Popit/IHLS: Bill, Digital Network Access  is only for services that could be maintained if there was another shutdown.  A hotspot for lending, would only benefit one household, so they are not being allowed.

Don, Philo: Software.

Kelsey Schaep--Nashville PL: Things are going wonderful down here! We've been pretty busy in the mornings. After the storm on Monday night, a tree on an adjacent property fell down and narrowly missed our building. I was extremely relieved.

Ellen Popit/IHLS: Lori, can you just delete the person as a patron?

Angie --- Trenton Public: Lori --- If you know that she has definitely moved, then delete the library card from the database.

Jackie CAMP: Delete it or even put a block on her account.

Cassandra Thompson, IHLS: Speaking of shutdowns, the SHARE website now has a list of what libraries are open and ILL enabled. This is only as good as the data the SHARE staff receive, but I hope you might find it helpful. There are still a lot of materials that are still in limbo!

Don, Philo: Delete the card if you know for certain they have moved.

Lori/Clifton: thanks

Don, Philo: Any information about Gary's question re: per capita grant??

Kathleen Bennett - Catlin Public: You can only delete patrons if they don't have any materials checked out or if they have a zero balance on their account, right?

Ellen Popit/IHLS: @ Gary and Don,  Anna and I will try to dig out that information.  Give us a few days.

Ellen Popit/IHLS: I see at least one school librarian here today, so I can announce that the school district per capita grant is now open for applications.  Deadline for submission is October 15th.

Jo - Greenville Public Library: @Lori, change the expiration date on her account.

Shari / Hope Welty:  When is public library per cap grants due ?

Kathleen Bennett - Catlin Public: I ran across an ALA  community connect grant that offers hotspots and a $2000 stipend towards use for a two year period.  The deadline is August 26th.  Has anyone else applied for this?  It is geared toward rural communities.

Cassandra Thompson, IHLS: @Kathleen, most libraries will not delete if there's a balance. You can override it, but generally you want to keep that information in case they move back.

Ellen Popit/IHLS: Public Library Per Capita grants will be due in January.

Diaan Brawley Sussman: Have any of you done digital-only cards in partnership with your school library? Our school library is requesting this in order to get her students going with our Hoopla collection without their parents having to register them for a library card. I'm not against this (for residents), but I have no idea how to do it.

Gary Naglich, Worden PLD: Thanks, Ellen.

Kathleen Bennett - Catlin Public: Thank you, Cassandra.  

Susan Colbert - Sparta Public Library: I am in the process of filling out the application for the hotspot grant through ALA.

Anna IHLS: If people are looking for ways to expand their broadband their is a wonderful program being offered at the ARSL conference on how to use the free IMLS Broadband Toolkit:

Nichole (Millstadt): Hi @Kathleen, we're the same as @Susan. There's quite a bit to write!

Kathleen Bennett - Catlin Public: @Nichole - I agree, it's almost intimidating.

Don, Philo: I have found that I only have 3 board meetings to go review with trustees  by the time time the per capita grant is due.  We don't meet in Dec. and often the date in Jan. is before that board meeting.  That is why I am bothered by the state waiting so long to tell us what hoops they want us to jump through to get that moneyl.

Ellen Popit/IHLS: To dovetail on Anna's statement, The Association for Rural and Small libraries virtual conference is VERY affordable and full of good programming:

Jackie CAMP: I feel the same way Don, we are running out of board meetings, we only have 4 to go before the deadline

Shari / Hope Welty:  I have looked at the grant for the PPE,  but  I agree seems like alot to write.

Cassandra Thompson, IHLS: @Diana, how would you verify their residency? @Decatur did this with a bulk change from student rolls, but I believe it was based on an IGA, not on residency. That adds complications, because you would have to determine which students were residents.

Ellen Popit/IHLS: @Shari, if you look at that grant, it does supply answers for lots of those questions.

Anna IHLS: Ellen adn I were looking over the offerings at this years ARSL Conference and it is well worth the small investment to attend.  I am actually excited to attend many of them. WE are also doing planning for our own Member DAy and again I think we will have a great line-up but that is just a teaser until we confirm al speakers.

Monica Cameron- Shelbyville Public Library: @Ellen Yes! Those answers are really helpful!

Anna IHLS: Do most of you know by now what your schools are doing regarding in-pereson or online?

Gary Naglich, Worden PLD: It would make sense if we were required to list the things we have done to provide service during the pandemic to satisfy the per capita requirement.

Kathleen Bennett - Catlin Public: I had sent a note through the list serve asking about using the barcodes that students already have but Bobbi said that it is not allowed to cross over from student issued barcodes to using them to check out materials through the system.  It would be much easier on me if we could do that.  They have established residency in order to register for school so that issue is already addressed.  I would have to look up  addresses on the geoservices map for rural applicants to know if they are residents, otherwise.  

Jackie CAMP: I love that idea Gary

Shari / Hope Welty:  Our school is doing 1/2 day everyday and they can have a choice if they want to e learn.

Kami - Germantown: In person here in Germantown - regular hours.  Will start on Monday.

Kelsey Schaep--Nashville PL: Our grade school is in-person learning everyday, but the high school is a mixture of in-person and remote learning.

Kathleen Bennett - Catlin Public: Our school is half day with two hours online or online only.  I do not know how many students are attending in person.  Parents are having a hard time deciding what to do.

Lisa Winters (Allerton Public Library): in-person instruction in Monticello. A few libraries around us have recently changed to all remote.

Jackie CAMP: Are most of you Public Libraries open your regular pre-covid hours? Are you finding business is slow?

Tammy Krouse (Edwards County): Edwards County is in person - regular hours, with option of remote learning. Students arrive Friday.

Anna IHLS: Bobbi mentioned the Community Colleges and we are all interested in what our schools are doing does anyone have meetings for all of the different types of libraries in your area. I have been told that Coles county used to have a meeting where the Director of the Booth Library at EAstern, The librarians from Sarah Bush Lincoln Hospital and the scshools and public libraries would meet on a regular basis to see how they culd support one another and more effectively direct their individual efforts.

Bill from Mt. Vernon: Got my PPE grant in already, hope it is good enough.

Lisa Winters (Allerton Public Library): @Jackie - we are still reduced hours.  We stayed with morning and evening hours as afternoons were super duper slow.

Monica Cameron- Shelbyville Public Library: My husband's school was going to be mixed remote and in person...then a student vomited on an aide and another student came with a fever- which the parent knew about. Now they will be all remote.

Cassandra Thompson, IHLS: @kathleen, we would have to get them assigned a public library card number as well as their student ID. It would be the same as with @Diana's question. We could do that as a bulk change, but we would need the library to verify residency first.

Nichole (Millstadt): @Jackie, we're open with usual hours and find it slower, but sometimes it canpick up pretty well. We have alot of people realizing that we're open.

Jackie CAMP: Thanks Lisa, we have people asking when we are going to add more hours, we are down to 32 to the public instead of 53, but we are still working in here, even when closed to the public

Susan Colbert - Sparta Public Library: We're open our regular hours, but it is much slower than before.

Kyla - Mississippi Valley LD: @Jackie - Our main location is not open at the pre-COVID hours, although most of those hours have resumed.  Our branch library is open additional hours above the norm.  We are offering curbside service only and are finding it to be very busy.

Kathleen Bennett - Catlin Public: @ Cassandra - How would this work?  On a person by person basis?  Via bulk change?  Would I get a list of addresses from the school to go through?

Lisa Winters (Allerton Public Library): @Jackie - same here.  We are still trying to get caught up.  We answer phones 9-2 daily.  I'm working with a short crew.  

Brenda Gilpatrick  Red Bud Public: @Jackie, we have limited hours but foot traffic is slow! And I'm hearing that from a lot of libraries.

Kami - Germantown: We average 10 people per day.  That will pick up when school starts and the teachers bring their classes to check out books.

Ginger Newingham - Athens Library: Athens is attending full time or full time e learning. We are helping to support the comminity by changing our current conference room into a "co-working space". It will be set up completely for students doing e-learning or adults still working remotely.

Teresa (Paris): We're still open limited hours.

Jo - Greenville Public Library: We have reduced hours - curbside only in the mornings and grab & go in the afternoons - all by appointment only.  I hope to expand the grab & go to Saturday and evenings soon.  

Bill from Mt. Vernon: Business was slow last month, about a third of last year's. The High School is doing 2 days a week in person and dividing their students into two shifts. The Grade school in town is goping all remote. I'm not sure what the other schools in the county are doing (Yes we have 13 school districts in the county)

Jackie CAMP: Thank you everyone, I feel better knowing we are not alone

Diaan Brawley Sussman: I have to head to another meeting, but I may follow up with those who'

Diaan Brawley Sussman: who've responded. Thanks!

Carrie Russell - Maroa: We're open our full hours, but at maybe 70% normal business.  Picking up a bit as we've started some programming, though.

Brenda Gilpatrick  Red Bud Public: @Anna, SWIC had that for a lot of years but no longer.

Jackie CAMP: What kind of programming Carrie

Carrie Russell - Maroa: Sorry, 40% normal business.

Jackie CAMP: If you don't mind sharing

Ellen Popit/IHLS: @Brenda---those were fun meetings!  

Bill from Mt. Vernon: The only in person programming is the Adult Book Club. Our meeting room can handle 10 with social distancing.

Maria Dent - Mt. Zion District: @Carrie. R u doin programming other than virtual?  If so, what?

Celeste - Urbana Free: @Anna, looking forward to seeing the list of speakers!

Carrie Russell - Maroa: @Jackie CAMP - twice a week adult Coffee Club (painting/crafts, games, chats), once a month Family Fun (crafts, mostly).  All in-person, limited capacity, and outdoors on our lawns.  We have plastic 6' tables and two canopies (on their way).

Anna IHLS: @Brenda, thanks I did not know about that. I like the idea because I think especially at times like these it could be very uesful to have good communication and understand what soem other library is doing and why so you can help deflect negative comments. I also think therre are tons of psitives.

Shari / Hope Welty:  We are having an ice cream truck to our library. The library is going to purchase an ice cream cone for everyone who comes.

Brenda Gilpatrick  Red Bud Public: Ellen, they were. I miss them!

Jackie CAMP: Thanks Carrie, we have been thinking of doing an outside adult craft again, we did one in late June.

Jackie CAMP: Shari, we did that and it was a big hit

Anna IHLS: @Jackie Camp what did you do and was it a success?

Celeste - Urbana Free: @ Jackie - Urbana is open pre-COVID hours and evenings are slow. Staff have been given special projects to work on. Don't want to change hours until we see what use is like one school starts. Urbana is all remote learing the 1st quarter.

Ginger Newingham - Athens Library: We have a grafitti artist painting a Marvel-theme mural in our lawn after the first day of school!

Teresa (Paris): Our evenings were slow pre-COVID. Mostly kids playing games on the computers

Jackie CAMP: We had an ice cream truck for our community, we also did an outside adult craft making flip-flop welcome sign

Brenda Gilpatrick  Red Bud Public: @Kami, you are going to have whole classes in?

Anna IHLS: @Ginger how wonderfully creative and fun

Ginger Newingham - Athens Library: A local, professional grafitti artist came in looking for materials for inspiration! I booked him that day! ha!

Jackie CAMP: Ginger can you please share his contact info?

Kathleen Bennett - Catlin Public: Our children's programming librarian tried to have an outdoor activity for kids that had several stations of activities.  It was very difficult to social distance with kids, bless their hearts.  They love our librarian and could not stay away from her and she could not bring herself to ask them to step back so we are not planning anymore children's in person programming for awhile.  It is a difficult decision but it is not safe for her or for the kids...

Anna IHLS: @Ginger, good for you. I like the way your mind works

Jackie CAMP: We miss our kids programming

Ginger Newingham - Athens Library: Yes! He'd love to do other libraries! Hes definetly an artist though, fyi!

Celeste - Urbana Free: is anyone changing how you do anything related to staff or patrons mask-wearing re: gaiters & this article?

Kami - Germantown: @Brenda - Our board meeting is tonight and we will be discussing it.  With social distancing I can only have 6 or 7 students in the Children's book area.  I am going to propose that some students wait outside while some are checking books out and rotate.  I also would like to have 30 minutes  between classes to clean/disinfect..

Jackie CAMP: I would love to get in touch with him

Ginger Newingham - Athens Library: Ron Kaszuk - 217-503-7452

Ginger Newingham - Athens Library: He's on social media as #REKSERVICES

Anna IHLS: @Carrie Maroa's programs sound like so much fun and a safe way to social distance. What do you do if the weather takes a turn?

Ginger Newingham - Athens Library: he painted at the state fair last year.

Jackie CAMP: thank you

Celeste - Urbana Free: also, is anyone requiring masks to enter the building? If so, I'd love to talk offline about accommodations you provide for patrons who cannot medically tolerate masks. Thank you!

Amy Byers Chatham APLD: Very cool Ginger!

Shari / Hope Welty:  We also miss our programs.  We do not have any grass area or parking lot.

Shandi Greve Penrod (IHLS): To tag on to Celeste's post, the CDC officially added a recommendation to not wear masks with valves

Jackie CAMP: Shari we have hosted at our local park

Jackie CAMP: I want a story book walk so badly

Amy Byers Chatham APLD: We finished our outdoor obstacle course. It's super fun

Bill from Mt. Vernon: We haven't (knock on wood) had any problems. For those who can't wear masks we provide face shileds, which we can sanatize after they are done with them

Ellen Popit/IHLS: @Amy.  Hope that you post lots of pictures!

Lisa Winters (Allerton Public Library): @ Amy - I saw that online this morning.  It looks like it would be a lot of fun.

Amy Byers Chatham APLD: It is!  My nephew made sure I did it too!

Shandi Greve Penrod (IHLS): And here's some information about masks and people who *can't* wear them: The ADA and Face Mask Policies

Jackie CAMP: I can't wait to look at your pictures Amy

Anna IHLS: @Shandi I have two valved masks as part of my ever growing collection (i have some lovely hand embroidered ones from Mexico too) and I just never removed the valve so they are still sealed.

Shandi Greve Penrod (IHLS): Both of those and other COVID-related resources will be part of this Friday's Library Link Roundup (watch for it on social media and our website!)

Cassandra Thompson, IHLS: @kathleen, you would have to work with the school to get a list of students and addresses so that you could determine which students were eligible for a card. We could then import the students information via a bulk change, but we'd need to work with you to determine the settings that you would want. Please contact Dena at and she will be able to help get you set up if you do decide to move forward.

Amy Byers Chatham APLD: We also wanted to do a storywalk, but we didn't want to take the time to figure out the stakes.. so we just taped the picture book pages to our windows. People can walk around and read the story on our patio

Lisa Winters (Allerton Public Library): @ Amy - we did the storywalk windows too.  We have the storywalk boards but still trying to get the city to help us install them on the city's bike path.  Four years and counting.

Jackie CAMP: Nice Amy but we only have 3 windows lol but we maybe could use some of the businesses on Main street.

Ellen Popit/IHLS: @Sarah (CAMP)----can you tell us what library you're from.  We want to make sure we give you credit for attending.

Cassandra Thompson, IHLS: @Jackie, I love that idea!

Kathleen Bennett - Catlin Public: We provide masks to those who do not have them.  Most are cordially compliant but there are a few who grumble and wear them anyway.  I have two older patrons who have much difficulty wearing them but they do anyway to attempt to  protect themselves.  I am not as successful about consistant use of hand sanitizer for patrons.  It is out and easy to see but not very many people use it when they come in.  I know we need to communicate the request to them.

Kami - Germantown: @Amy - Great Idea!!!  I have a ton of windows so that will work here!!  Thanks for the info.

Julia, IHLS: WebJunction just had an article on Storywalks this week:

Jackie CAMP: thanks Julia

Brenda Gilpatrick  Red Bud Public: @Amy, that's great. We have a lot of windows!

Anna IHLS: I know some of my friends working in Llibraries in Chicago suburbss are wearing masks and the clear plastic vsors

SARAH (CAMP): I am from the Camargo Township District Library in Villa Grove

Shari / Hope Welty:  We tried a storywalk at our library, no one came we had it up for 1/2 a day. We were really sad.

Cassandra Thompson, IHLS: Are you considering building a story walk? We actually are including them in our Kit & Kaboodle reservation system!

Kathleen Bennett - Catlin Public: @ Cassandra - thank you so very much.  I appreciate knowing what the next steps are.

Jackie CAMP: Cassandra I would love to check one out

Jackie CAMP: How do I get one? Does it come through delivery?

Kami - Germantown: Storywalk question - Do you ask patrons to let you know if they participated?  If we have it on the windows people may come by when we are not open.

Lisa Winters (Allerton Public Library): @Kami - we ask the patrons to let us know by taking a selfie.  In return, we offer them a coupon to our local Froyo place.

Jackie CAMP: I love that Lisa

Kami - Germantown: @Lisa - Perfect!!  Thank you!!

Anna IHLS: I find it inspiring to see so many fun ideas out there. At the beginning of the day I was worried about negative portents ( Aug 13, drive thru order be $6.66 ) but you have all made me smile and feel positive. Thanks for that.

Ellen Popit/IHLS: @Kathleen.  For those who don't want to wear masks, lots of libraries are reminding people that curbside service is still available.

Kay Burrous  South Macon: South Macon isopen Tuesday 10-2, Wednesday 5-8, Thursday 10-2.

Shari / Hope Welty:  When we tried our storywalk ,we had a staff member outside at  the beginning  to direct them. and if they came in to tell us what the story was about, they would get a snack bag to take home.

Jackie CAMP: hey after this year Anna, I say bring on the 13th lol

Celeste - Urbana Free: @Shandi - thank you!

Anna IHLS: I know there are warnings and fines for businesses tht don't enforce masks, I wonder if the same standards could be applied to libraries?

Kathleen Bennett - Catlin Public: We have a story walk up at our local park.  We do not know the number of people participating.  That is a smart idea to offer a coupon for a selfie.  Thank you for sharing that, Lisa:)

Ellen Popit/IHLS: Looks like a Friday the 13th will happen in November!

Bill from Mt. Vernon: We are open regular hours, except for closing 30 minuites early so the staff can clean and sanatize.

Anna IHLS: @Jackie Camp I agree. I have been told that in the Jewish faith 13 is a sacred number. Everything is in how you view it.

Jackie CAMP: I cannot imagine any library that would NOT enforce partons wearing mask, Is this happening?  

Celeste - Urbana Free: We have a StoryWalk (R) project w/ the Urbana Park District where community members submit their stories and we post those. . We did get permission of the StoryWalk (R) person to use the name.

Jackie CAMP: thanks Celeste

Kathleen Bennett - Catlin Public: @Ellen :They want to look at the books themselves and really everyone is compliant or they cannot come in.  Some are more cheerful about it than others.  I think that I am hesitant to remind them to use hand sanitizer because that is not  a requirement from the state of Illinois like masks are.

Celeste - Urbana Free: @Anna, since we are govenmental units and not businesses, that's one of the questions.

Ellen Popit/IHLS: @Kathleen, let's optimistically hope that most folks now have their own hand sanitizer in their pocket or purse.

Shandi Greve Penrod (IHLS): @Anna, if you got both, then the $6.66 and the date definitely cancel each other out. Like double negatives. ;)

Kathleen Bennett - Catlin Public: My question about the fines associated with mask compliance is this:  Can the business be fined if the customers are not wearing the masks or just if the employees are not wearing masks?  I thought the wording was a little vague.

Ginger Newingham - Athens Library: We are not enforcing mask wearing, really. If they aren't wearing one, we don't say anything... (Don't come at me...)

Carrie Russell - Maroa: We've been really fortunate that people coming into our library are all willingly compliant, even to using sanitizer before they browse our books.  No grumbling at all, really.

Anna IHLS: @Celeste, I am constantly sending messages to the ISL about these things I will add the question to my list to get their opinion. Of course some of these things will have to be decided in the courts.

Celeste - Urbana Free: We have a patron who is from Danville who wants to use Urbana computers. He says he has COPD and can't tolerate a mask but he does not want an accommocation (using a computer in a study room). He wants to use the public stations with everyone else.

Jo - Greenville Public Library: @Kathleen, one of us is stationed at the front door to let patrons with an appointment in.  We hold out the sanitizer for a squirt and - so far - everyone has held out their hands for it.

Ellen Popit/IHLS: @Celeste.  That's a tough one!  

Anna IHLS: @Shandi. haha. I feel better.

Kami - Germantown: I have only had one patron who did not have a mask with her.  She needed a computer to register her child for school.  There were no other patrons in the building so I let her use the computer and then cleaned the area as soon as she left.

Angie --- Trenton Public: We are not enforcing mask wearing.  However, our library is large enough that everyone can maintain 10 feet distance.

Ginger Newingham - Athens Library: @Angie, ours too. Large enough space and minimal number of patrons

Anna IHLS: @Kathleen and Celeste, I will definitely ask to see what I can find out from the ISL. They must be sick of me by now. I will have to do something nice for them

Celeste - Urbana Free: @Anna - thanks! I'll send chocolate...

Kathleen Bennett - Catlin Public: @ Jo: That is a great way to control the situation and communicate your requirements for access to the building.  I would think that people would appreciate being able to use hand sanitizer.  It is still a bit of a rare commodity around here.

Anna IHLS: @Celeste, I am sure it would be appreciated. The state library folks are always kind and gracious.

Shari / Hope Welty:  For those not having patrons wear a mask, our your staff wearing a mask?

Jackie CAMP: Thanks for all the info everyone take care

Kay Burrous  South Macon: Thanks for all the information.

Maria Dent - Mt. Zion District: @ Sheri. Ours is

Cassandra Thompson, IHLS: Thank you everyone! Have a great day!

Shandi Greve Penrod (IHLS): I wonder how often not enforcing mask wearing puts off patrons? My family, for example, won't visit a restaurant twice if they find that the restaurant doesn't enforce it (and we leave before sitting down if we can tell right away). We live in Madison County and tend to find outselves in Madison, St. Clair, Clinton, and Jersery county, plus St. Louis and St. Louis County

Shandi Greve Penrod (IHLS): If you missed Monday's Census 2020 reboot event with Joe Natale, "Make Your Community Count! The Census and Public Libraries Today," you can catch most of it online. The recording is now up and available on our Census resources page,

Ellen Popit/IHLS: Same time, next week!  Stay well and enjoy the weekend!

Kathleen Bennett - Catlin Public: Everyone wears a mask - staff and patrons.  

Shari / Hope Welty:  Thanks for sharing ideas!

Anna IHLS: Goodbye. Always a pleasure.

Jo - Greenville Public Library: Thank you!

Julia, IHLS: I quit eating in restaurants because not enough of them were enforcing social distancing and mask wearing. Some people are turned off by the rules, but some people want them.

Kathleen Bennett - Catlin Public: Thank you.  This has been time very well spent.  I appreciate the information and feel refreshed after the chats:)

Kyla - Mississippi Valley LD: @Shandi - same here.  It's no wonder the Metro STL numbers aren't going down