Step 1: All libraries must complete the Interlibrary Loan Traffic Survey.
You can access the survey at Illinois State Library LibPAS Portal. Even if your library or school district does no interlibrary loan, completion of this survey is still required.
- If your library is a SHARE member, your interlibrary loan statistics are now available on the new Traffic Survey Dashboard.
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- SHARE members can also contact Dena Porter for help with the Survey. Dena can be reached at dporter@illinoisheartland.org or 618.619.2090
- If your library is not a SHARE member, you must use your automation software to compile your interlibrary loan statistics.
- If your library does not do any interlibrary loan, most of the questions will not apply to you, but you must answer them by saying no or not applicable.
If you need assistance with login or password for the interlibrary loan survey, contact islservices@ilsos.gov or call ISL/Library Development at 217.524.8836.
For help with this survey if you are not a SHARE member, please reach out to your system membership contact—Leah Gregory (schools), Ellen Popit (publics and academics), Kate Kite (publics and specials)—at membership@illinoisheartland.org or 618.656.3216.
Step 2: All libraries must complete annual certification.
This is done through the Library Directory & Learning Calendar (L2). The certification form verifies that the library is compliant with the membership criteria outlined in the Illinois Administrative Code. Your organization’s certification personnel, as identified in L2, will be contacted to complete certification. Once your certification contact is logged in, that account will have the link that will enable you to complete the certification process. If you need a password, please follow the password reset instructions at Library Learning. If the certification contact needs to be changed, either to another person, another email address, or any other change, please reach out to your membership contact at the system.
Designated Certification Contacts
Designated certification contacts should see a link to the certification form on the L2 homepage and the Account >> My Dashboard page when logged in. If you are a library director or are the person who typically completes certification for your library, but you do not see the certification link:
- Go to My Dashboard.
- Click Edit in your location affiliation.
- Scroll down to the Key Contact – Regional System section and check Certification Contact.
- Click Save at the bottom of the page.
Public, academic, school, and special libraries are finished with annual certification once this step is completed.
For Further Directions and Help:
- Watch the 2025 demo video here or on YouTube.
- Review the Annual Certification FAQs on the L2 site.
- Submit the contact/help form on the L2 site to request assistance from system staff.
For certification questions, please contact our Membership Team certification contacts—Ellen Popit, Kate Kite, and Leah Gregory—at membership@illinoisheartland.org or 618.656.3216. Please don’t hesitate to contact us if you need help!