TRANSCRIPT: COVID-19 Directors' Chat - August 6, 2020



Directors' Chat
Thursday, August 6, 2020


Anna-IHLS: Hello Everyone! Looks like we may be a small group today.

Karla @ East Alton Library: Hello!

Ginger Newingham - Athens Library: Hi! This is Ginger Newingham from Athens. I'm brand new, so I thought I'd introduce myself. I'm replacing Donna Cunningham (sad to see her go!)

Kathleen Bennett - Catlin Public: Hello!  

Riverton Village Library - Jennifer: Welcome

Karla @ East Alton Library: Glad to have you Ginger.

Kathleen Bennett - Catlin Public: Hi Ginger!  Glad you could join us:)

Anna-IHLS: Do you have any small or large topics you would like to  discuss?

Ellen Popit/IHLS: Welcome, Ginger!

Don, Philo: Welcome Ginger.

Bill from Mt. Vernon: Looks like we can still Zoom board meetings this month

Anna-IHLS: The storywalk idea seems to be popular. Who has done it or wants to do it?

Dawn.Rutschke Sherman PLD: Hi Ginger!

Teresa (Paris): We opened to the public yesterday. Business was steady and uneventful.

Jeremy - Cahokia PLD: I'd like to do a storywalk.  However I have zero experience on that one.

Kathleen Bennett - Catlin Public: Does anyone else know of a way we can help the schools out this year?  Are there any data bases that I could look into subscribing to that would be helpful?  Our school district just announced that students will have the option of in person or online school...

Ellen Popit/IHLS: I think that Anita from Jerseyville is pretty well versed in storywalks.   So is Jill Pfiffer from Fairview Heights.

Kathleen Bennett - Catlin Public: Our program librarian put together a storywalk for our park.  It has been well received.

Jeremy - Cahokia PLD: I will have to email them.  Thanks Ellen

Anna-IHLS: For all of our new and relatively new directors what have been your biggest challenges?

Jackie CAMP: I would love to do a permanent story book walk, we have done one on Main St but would love to put one at our local park

Ginger Newingham - Athens Library: To support schools and those working remotely, we are turning our confernece room into a "co-working space." We're putting outlet and USB charging strips on small tables located around the outside edge of the room. There will be 3 in-house ipad minis available for borrowing and using for elearning.

Deb Paxton Carnegie: @Anna..making all of the new procedures due to COVID, working through all the opening stages, keeping everyone safe. Also..learning to work within a VERY tight budget!

Jeremy - Cahokia PLD: Biggest challenge for me has been managing staff and community safety vs service offerings and expectations

Jeremy - Cahokia PLD: And the very tight budget part as well!

Diana Donahoo_CentraliaRLD: Breese PL (Clinton Co) is temporarily closed due to COVID exposure. One of their employees has had direct contact with a person who has tested positive.

Kathleen Bennett - Catlin Public: Our storywalk is temporary.  She laminated the pages knowing that it would not last forever.

Kami - Gemantown: New director here - biggest challenge will be deciding how to help the community when school starts.  The students come to us for materials and I am concerned about how many may arrive at one time.

Anna-IHLS: @Kathleen, I would reach out to your school. Nichole and Lindsey shared some great  free resources on Directors listserv today.

Ginger Newingham - Athens Library: Biggest challenge - there;s so much to do! haha! I'm still working through the cataloging training. I know patrons are anxious for new materials on the shelf.

Karla @ East Alton Library: Question: You have an item in the book drop. You scan it, and it and it immediatelly gets put on hold for one of your patrons. How has everyone been handling this situation?

Jackie CAMP: We still have some reduced hours until next month and although are attendance is way down, people are still upset we are not back to our regular hours. We are trying to keep everyone safe and still meet the needs of our community

Deb Paxton Carnegie: ALL returns go directly into isolation here.

Jeremy - Cahokia PLD: I don't check in book drop items for a week.  It's excessive I know, but I want to be sure

Bobbi Perryman - Vespasian Warner PLD: I fully anticipate having to move back to lobby-only access or curbside service again this fall/winter. We have all our plans in place for it.

Teresa (Paris): @Karla  We quarantine before checking in.

Diana Donahoo_CentraliaRLD: @Karla we don't check in till after the quarantine period

Kathleen Bennett - Catlin Public: I called the school and left a message - I think they are overwhelmed...

Esther Curry-CE Brehm Memorial PLD: @Kathleen--We have a lot of databases and we provide the schools with "dummy" Library card numbers to use with their students. All of the schools are in our Library District, so they are already counted in our service population. Feel free to take a look at our website ( and see what we have.

Jackie CAMP: We don't check anything in until after it has been in quarantine

Diana Donahoo_CentraliaRLD: @Kathleen I've ordered more hotspots and we plan to circulate our laptops outside the library. I emailed all our school admins today with the info.

Karla @ East Alton Library: Diana's comment brings up another question. If you live with someone who has been exposed to Covid-19, how are you handling that? Is everyone closing for period of time?

Ellen Popit/IHLS: @Bobbi, have you refined anything you did when you first offered lobby or curbside services in the spring?

Esther Curry-CE Brehm Memorial PLD: We check our items in before we quarantine them so that they are off the patron's record. We have limits on some material types (i.e. DVDs), so that reduces confusion for everyone.

Karla @ East Alton Library: @Kami--Yes, I'm also concerned about the number of school children who might come in at one time.

Anna-IHLS: @Kathleen and everyone else, I encourage everyone to check out other libraries online resources page. Many wonderful ideas and suggestions for free resources that are very useful to patrons.

Bobbi Perryman - Vespasian Warner PLD: Yes, we will offer cubside everyday instead of just three days a week. Everything will stay the same.

Bobbi Perryman - Vespasian Warner PLD: We quarantine all items before checkin.

Karla @ East Alton Library: @Deb, Jeremy, and Teresa--Thanks.

Diana Donahoo_CentraliaRLD: There was a great list shared today on the Directors' list serv with free online resources for high school students.

Anna-IHLS: For those of you who are worried about school kids hanging out in the library, what do you think the communities expectations are for your library?

Julie Jarman (Staunton):  I just jumped on here, late as usual. the Storybook Walk is FUN.. We borrowed a kit from Jerseyville PL.. and got some sign holders ( thanks again Anita Driver for help). It was great fun!

Deb Paxton Carnegie: I'm the only one who takes returned/delivered items to the isolation room. Our patrons are aware of the possible wait time. Nothing is checked in until after quarantine and sanitation.

Ginger Newingham - Athens Library: We plan to offer to scan paper assignments for students and can email them directly to their teachers from our copier/scanner

Karla @ East Alton Library: We've been checking things in before quarantining to prevent fines from acruing.

Diana Donahoo_CentraliaRLD: Our rule for kids right now is that anyone under 18 has to be with an adult.

Bobbi Perryman - Vespasian Warner PLD: We haven't brought back seating areas or meeting-room use, so I'm not conerned about kids hanging out here right now.

Deb Paxton Carnegie: @Karla, we waive all late fees.

Anna-IHLS: I agree Diana and If you go to Millstadts resource page there is even more for all ages.  Nichole and her staff did a great job.

Ginger Newingham - Athens Library: We're actually helping the public register for school today by scanning their completed registrations and emailing them to secretaries.

Bill from Mt. Vernon: Since they moved the High School to the other side of town we don't get many High Schoolers hanging around. Which was bad, but now with the virus turns out to be a good thing

Kami - Gemantown: I have been told that in the past students would come over to the library after school to hang out.  At the moment we have a limit of 10 people at a time.  (has not been an issue yet)  I have a feeling students will be hanging out outside instead.

Jeremy - Cahokia PLD: Going back to a comment earlier, if we have a known COVID exposure, I will close temporarily....although we are only offering curbside services at the moment.  Things are too crazy in Cahokia and St. Clair County in general.

Ellen Popit/IHLS: Regarding quarentine times:  This document from the Centralia City School District has a quarentine section that seems to follow IDPH.  Here's the link:

Deb Paxton Carnegie: All of our tables, chairs, etc..are closed. There is really no place for school kids to hang our.

Deb Paxton Carnegie: Out

Ellen Popit/IHLS: LEt

Anna-IHLS: @Ginger that is a creative solution and I am sure it is appreciated.

Jo - Greenville Public Library: @Karla, we check in after quarantining and back date to the day it was in the drop box.

Ellen Popit/IHLS: Sorry!  Let's hope that some students get the message about social distancing.  Hanging out no longer sounds like a safe behavior.

Ginger Newingham - Athens Library: I was registering my own kids early this morning and decided to offer the service to the community! ha! It's gone over really well today...

Pam - West Frankfort Public: Karla - We check in our items from the book drop every morning. IHLS has set all our check ins to go to "Shelving" status, then after 3 days the status changes to "in". When we check in an item that needs to be held for a patron, we write their name and number on a piece of paper and attach it to the book. The book then goes into the quarentine box along with all the others for that day then when the book come out of quarentine we simply call the patron and tell them their book is ready for pick up.

Ellen Popit/IHLS: That's great Ginger, I've heard some districts are really struggling with getting registrations completed.

Anna-IHLS: @Jeremy thart seems very wise given your situation.

Janet/Carlinville PL: The Carlinville Library has a policy for no more than 20 patrons in the library with a maximum time limit of 30 minutes unless the patron is on a public computer.  Then it is 50 minutes once a day.

Bill from Mt. Vernon: How's it going with reviewing Serving Our Public 4.0. My Board will review the first two chapters Tuesday. I just found out we are suppose to review our use and materials selection every two years.

Julie Jarman (Staunton): We are helping the schools in Staunton by doing a mask drive- We teamed up with Staunton Cares- another local service group ( of which I am a member) is joining the effort.

Jeremy - Cahokia PLD: @Anna - According to IDPH there have been over 350 confirmed cases in the zip code I operate it.  When I made a presentation to my Board on July 13 about why we should maintain curbside a bit longer, it was aroun the low 200's.  It's blowing up here

Jeremy - Cahokia PLD: *operate in

Karla @ East Alton Library: Thanks Pam.

Ginger Newingham - Athens Library: @Julie Jarman - tell us more. You're collecting masks to distribute? Just collecting funds to purchase them?

Anna-IHLS: Everyone heard about the Census deadline being brought up a month , from Oct. 31 to September 3o.

Annette Columbia: @Jeremy.  Look on Staunton's facebook page.  They have the storywalk there.  I think we are going to try it.  

Jeremy - Cahokia PLD: Thank you @Annette.  I will check that out!

Jackie CAMP: Anna I had not heard that about the Census

Karla @ East Alton Library: Wow Jeremy! Sorry to hear about the increase in cases! That's scary. Stay safe.

Ellen Popit/IHLS: Check out our Census Reboot event next Monday at 1:00 p.m.

Julie Jarman (Staunton): Mask Drive- It works like a food drive. We are asking for new children's and adult masks - the library is the drop off point. I will then drop them off at Staunton Public and Staunton Zion once we geta nice number. We have 15 already in the basket.

Julia, IHLS: Make Your Community Count! Public Libraries and the Census Today:

Julie Jarman (Staunton): We put them in individual zip lock bags to keep them clean.

Jeremy - Cahokia PLD: @Karla - Thanks!   Scares me very much.  My mom tried one day to tell me to avoid going into work haha.  Seriously though, 3 of my 4 staff members live in town, and one in STL.  A COVID exposure for us is inevitable, if not having already happened

Karla @ East Alton Library: A mask drive sounds like a pretty good idea.

Ginger Newingham - Athens Library: @Julie Jarman Thank you! I was just going to ask about quarantining! Great idea!

Jackie CAMP: Be safe Jeremy, that is scary stuff

Jeremy - Cahokia PLD: Thank you!  We are trying our best here

Julie Jarman (Staunton): our service group Staunton Cares has a big heart, many will buy or make masks for the mask drive but we are hoping for community involvement to help the students and teachers in our area

Jackie CAMP: We used some memorial money to purchase mask for kids that we are going to give away before school starts

Anna-IHLS: With the financcial hardships are communities are facing it is even more important to get and accurate census count. We have a panel discussion planned for next Monday August 10 and here is the link again

Diana Donahoo_CentraliaRLD: Link to the statement from the US Census Bureau Director I received by email today.

Julie Jarman (Staunton): Jackie- that sounds like a great idea- mask giveways

Julie Jarman (Staunton): Jeremy if you are interested in Story walk, contact Jill at Fairview Heights or Anita Driver at Jerseyville for the best info

Jackie CAMP: They are cute with animal faces on them

Karla @ East Alton Library: :)

Lisa - Stinson: We started handing out prize bags for our summer reading groups today, we ran longer since it was virtual. We gave all the kids masks in their prize bag. I'm late joining too trying to catch up so that may not be relevent.

Anna-IHLS: The thing that i love about so many of your libraries is your constant giving back to your community, Giving masks to kids is a fantastic idea.

Ellen Popit/IHLS: I think familes are also scrambling for disinfectant wipes to send to school with their kids.

Deb Paxton Carnegie: I cannot find wipes around here anywhere

Karla @ East Alton Library: Masks in the prize bag--what a good idea!

Julie Jarman (Staunton): It helps me personally, keeps my mind and hands busy and my thoughts are more positive. times are tough and we have to get through them.

Esther Curry-CE Brehm Memorial PLD: Yeah, our school supply list has clorox wipes--no where to be found.

Jackie CAMP: We have started a story time cooking with your kids and giving the supplies for folks to make a meal or snack with their kids

Bobbi Perryman - Vespasian Warner PLD: That's a great idea!

Karla @ East Alton Library: I haven't even bothered looking for disinfecting wipes for a few months.

Jeremy - Cahokia PLD:  That is brilliant

Kami - Gemantown: Rumor around here is that you need to get to Target or Walmart as soon as they open to see if the disinfectant wipes have arrived.

Julie Jarman (Staunton): Jeremy- I feel for you and your staff. not fun. hope it goes well

Lisa - Stinson: @ellen definitely and hand sanitizer is so expensive we couldn't afford to put that in the prize bags. And we can't find lysol or clorox wipes either. I just keep making ours with baby wipes and alcohol. But that isn't feasible for a school.

Karla @ East Alton Library: @Jackie--That sounds like fun!

Lisa - Stinson: @Jackie, that's awesome. Is it extremely expensive or do you get donations?

Julie Jarman (Staunton): Jackie- I love hearing what you are doing at your library!

Jackie CAMP: Monday is national s'mores day so we are reading a camping book and then giving all the supplies for s'mores again using memorial funds as we just received 800 in memory of one of our patrons that passed away

Lisa - Stinson: Great use of those funds Jackie.

Julie Jarman (Staunton): I am going to have to start making wipes I am afraid.. I have the materials was just hoping I would not have to.. Lol. the things we are learning to do in 2020.

Jackie CAMP: Thank you we are trying so hard but you all know this is a challenging time for all of us

Deb Paxton Carnegie: @Julie..looking at making wipes here as well.

Lisa - Stinson: Our county is still in the warning level and we don't have permission from our health department to open yet. So We keep trying to come up with new things to do virtually or outside. We are going to start a Dollar Tree crafting virtual session, but we don't have all the specifics worked out yet.

Julie Jarman (Staunton): Ellen- I forgot about students also needing wipes. no wonder we can't find any. Clorax co had a statement the other day, they can not keep up with demand even after hiring more workers for these wipes.

Kami - Gemantown: @ Lisa - that sounds like fun.  :-)

Julie Jarman (Staunton): Lisa- great idea! please share when you get those details figured out. love the enthusiam

Lisa - Stinson: @Julue they realy are super easy to make, I don't mind it at all. Only one of my staff refuses to use them becasue they weren't bought at the store.... I guarantee I put more than enough alcohol in them. Ugh definitely yes on the things we've learned in 2020

Kathleen Bennett - Catlin Public: We are getting cleaning wipes that I use on surfaces through our local cleaning supply company.  We need to wear gloves when we use them so they could not go to the schools but we are able to get them for our library and they are not outrageously expensive.

Lisa - Stinson: @Julie, I will. I have ideas for projects I've already made. I just refuse to do the videos :) So we are working that out.

Ginger Newingham - Athens Library: Are you all getting much engagement with your online storyhours? We had a very weak program pre-pandemic. I don't feel like this is the best time for me to try to build the program online, sadly.

Pam - West Frankfort Public: Since we can't find clorox wipes we use paper towels and alcohol to wipe books with and clorox cleaner in the bottle to spray on all serfaces and wipe with paper towels. Works just fine.

Bobbi Perryman - Vespasian Warner PLD: Our online storytime is okay, but not great. The only videos that seem to be taking off are our local-history videos.

Ginger Newingham - Athens Library: ooo. local history. Now that is fun.

Ellen Popit/IHLS: Local history is a nice community building event, as well.

Bobbi Perryman - Vespasian Warner PLD: I do a weekly "Tale from the Archive" and it's popular.

Julie Jarman (Staunton): I have done so many videos now for storytime - plus i actually did a few walking videos for story walk- never thougth I would say that- It is easy though, give it a try- and of course preview it before you hit send.

Ellen Popit/IHLS: What do you include, Bobbi?

Anna-IHLS: @Jackie Camp I love the smores day tie in and reading camp books. Now I want a S'more

Ginger Newingham - Athens Library: Gonna have to look these up. Our Special Collections room is great. So this would be a way to showcase it

Diana Donahoo_CentraliaRLD: @Ginger we feel the same way about storytimes online. I use

Lisa - Stinson: With Summer Rading, which is the only real story time we have had were successful for what's going on. We usually have over 200 participants every year. This year only 70 registered and 68 participated all summer.

Julie Jarman (Staunton): Pam- we are doing that too. It feels just like the lysol wipes to me.

Anna-IHLS: @Bobbi I love the archives and local history idea. If I go to your website can I see your previous efforts?

Bobbi Perryman - Vespasian Warner PLD: @Ellen - I pick an artifact or a document from our local history collection and tell its story. They are short videos.

Ellen Popit/IHLS: @Bobbi, That's really fun!

Jeremy - Cahokia PLD: My goal with our SRP was to try to get community stakeholders to read for us for story time.  We ended up getting four for our seven week program.  Two of the guests really got some views, 900 and 1200, and considering our social media accounts were dormant or didn't exist when I started here last year, I considered those to be victories haha

Lisa - Stinson: @Bobbi that's a great idea! And I know just the staff I'm going to ask to do it. I bet I could get some from the local theater group to read - tell stories too.

Jeremy - Cahokia PLD: @Diana - That is an awesome link.  Thank you

Bobbi Perryman - Vespasian Warner PLD: @Anna - they're on our FB page:

Bobbi Perryman - Vespasian Warner PLD: @Lisa - Great idea to bring in the theater group!

Anna-IHLS: Thanks Bobbi.

Anna-IHLS: So many cool ideas today, I love it and want to go out and seeing what you are all up to and watching all of your programs.

Jeremy - Cahokia PLD: @Diana - Can we post those story times from that site on our Facebook accounts?

Ginger Newingham - Athens Library: @Bobbi, I lived with my aunt and uncle in Clinton for a semester in college. I loved your library and have always drawn inspiration from it as a Friends member and now as a new director! Fun!

Bobbi Perryman - Vespasian Warner PLD: @Ginger, that's awesome!

Karla @ East Alton Library: @Bobbi Perryman--That sounds cool!

Diana Donahoo_CentraliaRLD: @Jeremy Definitely! StoryOnline even "likes" my posts on Facebook and they send me an email at the first of each month with that months "picks".

Jeremy - Cahokia PLD: @Diana - That's cool!  Thank you!

Ellen Popit/IHLS: @Diana----no charge?

Diana Donahoo_CentraliaRLD: @Jeremy You're welcome!

Julie Jarman (Staunton): Bobbi- love the idea of doing videos of local history.

Diana Donahoo_CentraliaRLD: @Ellen no charge

Lisa - Stinson: @Diana, that's great. I just shared the link with our children's librarian.

Jeremy - Cahokia PLD: I am going to post one of them after this chat :)

Bobbi Perryman - Vespasian Warner PLD: @Julie - it's been very popular. Loca history is big business for us.

Julie Jarman (Staunton): Diana thanks, I will check that out soon-

Diana Donahoo_CentraliaRLD: @Julie You're welcome.

Julie Jarman (Staunton): is anyone charging fines yet. We just started here this week. Of course with quarantine, everything gets a five day grace period before the fine begins

Rachel- SHMP: We're fine free at Sherman for the time being

Jeremy - Cahokia PLD: I am still not charging fines

Jeremy - Cahokia PLD: I won't charge until we open our doors....whenever that may be or the Board forces my hand on it

Diana Donahoo_CentraliaRLD: We have been fine free since January 2019

Lisa - Stinson: We aren't chatging fines becasue we are still only doing curbside and home delivery services.

Anna-IHLS: I admit I love local history and oversaw the Hillary Clinton collection and the yearbook collection that had a young Harrison Ford' hisgh school pictures. when I worked at the Park Ridge Library. Local history is a great way to share unique data and highlight your library.

Jo - Greenville Public Library: @Julie, we are - but we are back dating to the day it was put in the drop box.

Don, Philo: Planning on asking my board to go fine free permanently.

Julie Jarman (Staunton): I am sure we will be "soft" on fines but our money drawer is nearly kaput. hopefully it will bring in a little bit.

Kami - Gemantown: Not charging fines yet.  Board meeting next week so I will see if that changes.

Lisa - Stinson: I think we will be fine free for the duration of the pandemic anyway.

Julie Jarman (Staunton): Lisa- I would not mind going fine free- we ll see, This is an experiment here in Staunton. If it causes too much grief, we can also change the plan.

Bobbi Perryman - Vespasian Warner PLD: We are fine-free, but if we weren't, we probably wouldn't be charging fines now given the quarantine period.

Ginger Newingham - Athens Library: Left field question - does anyone know a way to text a patron without using your personal cell? (Not just when books are in, but for other business) I have a few patrons who seem to respond better to texts, but I don't want to use my personal cell.

Ellen Popit/IHLS: Anna and I need to duck out early for a 2:00 p.m. meeting.  You're all certainly welcome to continue chatting and we'll see you next week!

Deb Paxton Carnegie: No fines here for now. We back dating to the day of shut down..March 18.

Julie Jarman (Staunton): Jo that is a good idea- we are back dating five days now every morning  and with every check in from the quarantine room

Lisa - Stinson: Thanks Ellen and Anna!!

Julie Jarman (Staunton): Thanks Ellen and Anna!

Anna-IHLS: Seconding Ellen's comment. This has been an energizing session and you guys are doing great things if it is nothing more thatn keeping your commuinity and staff safe. Take care and will see you next week.

Anna-IHLS: Julia will kick you out when it is all done but continue talkine

Jo - Greenville Public Library: Thank you all for some great ideas.

Jeremy - Cahokia PLD: Indeed.  Thank you all. I took some notes and have a lot of cool things I can look into now

Bobbi Perryman - Vespasian Warner PLD: Thanks for the great ideas, everyone!

Karla @ East Alton Library: @ Ginger--Lol, we were trying to figure that out this morning too.

Julia, IHLS: Please keep talking. I won't close the room for a while.

Kami - Gemantown: I learned a lot today.  Thank you everyone for the fabulous ideas.  :-)

Diana Donahoo_CentraliaRLD: @ Ginger there are free sites online that let you text. I'll try to find out which ones our staff use and email you. you can google free online texting

Lisa - Stinson: Thanks everyone, this was a great session I definitely needed today.

Karla @ East Alton Library: Bye Ellen!

Ginger Newingham - Athens Library: ooo. thank you, @diana!

Karla @ East Alton Library: And Anna!

Diana Donahoo_CentraliaRLD: @Ginger You're welcome!

Julie Jarman (Staunton): It was great conversation, I love all the wonderful ideas and all the great things everyone is doing!

Julia, IHLS: I will post the transcript later this afternoon:

Jackie CAMP: So fun Bobbi

Julie Jarman (Staunton):  Thanks Julia. I always enjoy the transcript. So much going on, so many conversations.

Don, Philo: Ginger, you might consider getting a cell phone for the library.

Jackie CAMP: Thank you everyone

Lisa - Stinson: Can we have fines turned off at the system?

Lisa - Stinson: Sorry, late question.

Don, Philo: @Lisa, yes, just contact Dena.

Lisa - Stinson: @Don, great. Thanks so much.

Julie Jarman (Staunton): Lisa yes- Staunton did this till Aug. 1

Lisa - Stinson: Five months in and I just think to ask the simplest question.

Don, Philo: Five years and I am still asking questions.

Don, Philo: Bye, y'all

Julie Jarman (Staunton): You can send Share an email- Dena Porter I believe is her name. She is very helpful

Lisa - Stinson: Bye and thanks again everyone!!

Julie Jarman (Staunton): Thanks everyone! Stay Safe!

Jo - Greenville Public Library: @Lisa, with all that's going on, it is hard to think of everything to ask!

Karla @ East Alton Library: I know, right?

Karla @ East Alton Library: Bye, everyone!

Julie Jarman (Staunton): a millions things to remember in 2020. my brain is fried

Johnnie Halstead Rick Warren Library: Bye Thank You for having the Directors Chats

Julia, IHLS: @Johnnie, we are glad that you are finding them useful.

Kathleen Bennett - Catlin Public: Thank you for the great ideas and support - you all really help me out:)