TRANSCRIPT: COVID-19 Directors' Chat - July 9, 2020


Directors' Chat
Thursday, July 9, 2020


  Anna Yackle IHLS:Good afternoon! What sizzling hot news do you want to share during these sweltering days? How are you all doing with your progress in your stages of reopening?

  Angie --- Trenton Public Library:No sizzling hot new here.....but I do have a question.

  Deb Paxton Carnegie:We are open today!

  Anna Yackle IHLS:Great Deb! Angie what is your question

  Shari / Hope Welty: Our library has been real slow the last 2 weeks

  Angie --- Trenton Public Library:Patrons are confused when I tell them that they can now place holds because the banner still appears on the catalogue that says:

  Angie --- Trenton Public Library: Due to widespread library closures, you may not be able to place holds on items from other libraries at this time.

  Shari / Hope Welty: Are there still libraries that are closed

  Bill from Mt. Vernon:Going surprisingly smoothly. No complaints about masks, but attendance hasn't reached regular levels. Will allow 30 patrons in library next week (we have a big building). Still doing curbside also.

  Ellen Popit/IHLS:That correct, Angie.  Not everyone is participating in ILL at this point in time.

  Ellen Popit/IHLS:So, it still has a grain of truth.

  Angie --- Trenton Public Library:Ok...gotcha.  I'll let them know that more than likely, they can place a hold on that item.

  Anna Yackle IHLS:Angie that sounds good.

  Cassandra Thompson, IHLS:@Angie, we wanted to make sure patrons were aware that some items may still be unavailable.

  Angie --- Trenton Public Library:Makes sense.  Doesn't take much to confuse me or them lately.  LOL

  Ellen Popit/IHLS:@Shari.  I think most are open for curbside, but not all buildings are open for patrons yet.

  Cassandra Thompson, IHLS:it will let them know if it doesn’t go through. if it’s a school item or something with few copies it might give them trouble.

  Ellen Popit/IHLS:@Bridget.  What do you know about schools reopening?

  Cassandra Thompson, IHLS:Lol me too!

  Lisa Winters (Allerton Public Library):We also have been a little slower than prior to CoVID19.  So many of our patrons are asking to continue with curbside pickup.  Which is fine and I will continue it as long as needed.

  Shari / Hope Welty:How long do you think we will have to continue to quarantine books

  Johnnie Halstead Rick Warren Library:When you try to place an order and they aren't open , is that when it tells you that you can't get it from there. I just called a library to see if they were passing out books , but I don't want to do that all the time.

  Bill from Mt. Vernon:Until the vaccine

  Ellen Popit/IHLS:I can assure you that operations staff is on top of all the quarentine/materials handling issues.

  Bridget Kehrer Wolf Branch:as far as I know right now we are reopening in August with some different procedures

  Susan IHLS:Yes, we are even modifying our own procedures in house. We have been running out of room. It will all work out though.

  Ellen Popit/IHLS:@Bridget.  Do you have any specific school library information regarding procedures.  I know this group would be most interested.

  Scott - Lake Land College:Lake Land will reopen on August 10th with closed stacks

  Cassandra Thompson, IHLS:@Johnnie, there are a few that are still not ready to participate in ILL, plus schools. If you get the error that the item cannot be placed on hold, you can assume that they’re not yet participating.

  Amanda McKay (Effingham Public Library):We are running out of room as well—quarantine items that are returned by patrons for 3 days and then holding bins before they can go out for an additional 3 days is really stressing our limited space, especially as we think about re-opening spaces to the public...

  Anna Yackle IHLS:I read an article about why the number of new cases continues to rise and it basically stated that are brains were not designed to handle this kind of reopening. I posted it on facebook but I will see if I can track it down and share. I think everyone wants to know when we can stop doing certain things.

  Kelsey Schaep-- Nashville PL:This morning, we received a tub with two different dates taped to the outside. Was this an error, or do the dates mean two different things?

  Shari / Hope Welty:are books sitting at the hub being quarantine for 72 hours before they are sent on, even though the have just been in quarantined with library for 72 hours

  Johnnie Halstead Rick Warren Library:@Cassandra Thank You. That's what I thought but hadn't ordered any from ones I didn't know was open.

  Bridget Kehrer Wolf Branch:not really....I am planning on quarantining the books for 3 days at that what other libraries are doing?

  Anna Yackle IHLS:I see Susan Palmer is on and I am sure she will answer some of  your questions.

  Ellen Popit/IHLS:@Bridget.  This seems to be the most common practice.

  Lisa Winters (Allerton Public Library):@ Bridget - I'm doing a 72 hour quarantine.

  Cassandra Thompson, IHLS:Yes, and keep in mind that even if they are open, they may still have asked us to hold off on ILLs. we have a handful in that situation.

  Bridget Kehrer Wolf Branch:also we won't have whole classes in the library at once ...instead of coming down as a group to browse and read they will be coming in small groups the return and check books out.

  Bridget Kehrer Wolf Branch:okay thank you!

  Anna Yackle IHLS:Anyone doing summer reading and how is that going?

  Lisa Winters (Allerton Public Library):We had about 150 sign up for independent reading and we continue to offer virtual programs for the kids.  And some make and take crafts to be picked up outside the library.

  Shari / Hope Welty: We are doing summer reading bags . it started good, but has slowed down.

  Denise Karns - Norris City Library:We are handing out packets and that has went well.  It is not our usual number of kids participating but it is good.

  Susan IHLS:HI! No. The items are not being quarantined at the hub 72 hours before being delivered. As far as the two dates, well, that is a mistake. We have an infographic coming out showing the steps of how items travel through the system.

  Johnnie Halstead Rick Warren Library:@ Denise Karns What do you put in your packets?

  Teresa Pennington (Paris):Online summer reading is very slow, which I expected. We've cut prepared craft packets down to 15 from 25 and still have leftovers.

  Anna Yackle IHLS:Hey, I am looking at a stack of tubs being quarantined across from my office right now.

  Anna Yackle IHLS: I am glad children are enjoying reading at some level at least this summer.

  Ellen Popit/IHLS:@ All you summer reading folks---it's just a summer like no other.

  Shari / Hope Welty:  Lisa, what are you doing for your  make and take crafts. ?

  Deb Paxton Carnegie:We have 50 readers that have signed up, and are hoping to get at least a few more.

  Sarah Watkins:Marion Carnegie Library has around 100 kids/teen registeered for summer reading. We won't know what adults participate until we have their challenge sheets returned. Our program is smaller than past years, but doing  better than expected.

  Anna Yackle IHLS:Ok, I have also been tod that the tubs I am looking at are not the ones being quarantined. This is why I usually consult with one of our staff experts before responding.

  Susan IHLS:Here is a quick run down... IHLS drivers unload their vans (tubs)...IHLS sorting staff sort those items...IHLS places a piece of tape on the lid with the date that those items inside were last touched. ... drivers load and deliver those tubs. ...The date on top, lets the library know the last date items were touched and the library does their own in house procedure regarding quarantining...then as items are put into tubs to be sent back out...IHLS is asking the library to quarantine those items 72 hours before the tubs are set out for the drivers. Please put the date those items were last touched by your staff in the pocket on the outside of the tub where your library name is.

  Bill from Mt. Vernon:SRP? 120+ kids, 16 teens, and 40+ Adults. Doing our programs on Zoom.

  Lisa Winters (Allerton Public Library):@Shari - a variety of things.  Check out our Facebook page or website for ideas.  Mostly have used what we have in the storage closets so we have had to purchase very few things.

  Bill from Mt. Vernon:About half of what we usually get, but normally about a third sign up but don't continue the program.

  Anna Yackle IHLS:I am glad to see some of you are extending the SRP to adults. I always enjoy participating.

  Denise Karns - Norris City Library:Johnnie, our library gardener (retired preschool teacher) assisted us with a gardening plan to follow "dig deeper" for a plan.  We held a coloring contest, placed an activity or two for each week in the packet with instructions and supplies needed and suggested reading book titles for each child's book log.  We are accepting anything they can read from home, online or checked out from here for this year. 

  Bill from Mt. Vernon:It's a new thing for us this year. Anyone heard how property taxes might be effected?

  Anna Yackle IHLS:Denise that sounds like so much fun.

  Denise Karns - Norris City Library:We also are giving away three adult books for summer reading in the month of July and a 10" tablet to giveaway for reading for the months of July and August - promoting Cloud Library and thankful to have it and have had it during closure!

  Bill from Mt. Vernon:By the virus

  Denise Karns - Norris City Library:Anna, it has been fun - we have had 18 children participate so we were happy! 

  Anna Yackle IHLS:Bill I have been looking but have not come across anything that has predicted what the property tax situation will look like

  Ellen Popit/IHLS:@Denise. Hope they get their watering cans out during this weather.

  Johnnie Halstead Rick Warren Library:@ Denise Great! Thank You!

  Amanda McKay (Effingham Public Library):@Bill Our treasurer has assured us that we will get our tax dollars, though they will likely be a bit delayed. Our county is a late release county anyways (meaning we don’t get our receipts until October, at the earliest in a normal year), so for us, it won’t be much of a change.

  Denise Karns - Norris City Library:Ellen - yes, some are gardening which is great.  You are welcome, Johnnie!

  Anna Yackle IHLS:Amanda thanks for sharin gthat.

  Anna Yackle IHLS:How are people handling staff going on out of town vacations.

  Amanda McKay (Effingham Public Library):@ Bill, I should clarify that I spoke to our county treasurer, in case that wasn’t clear.

  Cassandra Thompson, IHLS:We have been working with Press Reader to offer more digital services. Did anyone take advantage of the demo? If so, would you be interested in a digital newspaper offering?

  Ellen Popit/IHLS:This chat is much quieter than those we were having in March!

  Don, Philo:@Ellen, there are only half the number participating today compared to then.

  Ellen Popit/IHLS:Just as an FYI, we are keeping track in L2 of those who are participating in these chats and you'll get CE credit for that.  Since March, these have truly turned into learning opportunities, so it seemed justified.

  Lisa Winters (Allerton Public Library):@Cassandra - Reader Press digital services?  I might be interested in digital newspaper offerings depending on the price and titles available.

  Teresa Pennington (Paris):@Cassandra Any possibility of offering discounts for Tumblebooks?  PressReader didn't stir up much interest here, but Tumblebooks did a brisk business.

  Anna Yackle IHLS:I find my ability to cope with the ongoing and new challenges are somewhat cyclical somedays I know what day of the week it is and even what month. It seems surreal to me that we are approaching mid-July.

  Anna Yackle IHLS:What are you all thinking the fall will look like?

  Cassandra Thompson, IHLS:@Lisa and @Teresa good to know! I can certainly investigate Tumblebooks group offerings too.

  Lisa Winters (Allerton Public Library):I would prefer no more new challenges.  I'm not sure what late summer or early fall will bring.  I'm curious to see what our local school district is going to do.

  Maria Dent - Mt. Zion:@Teresa and Cassandra about Tumblebooks.  Following their generous sharing door free, I asked for a quote for our library, but it is beyond our reach.  A discount would make it more of a possibility.

  Bill from Mt. Vernon:It'll be back but we will still offer curbside.

  Denise Karns - Norris City Library:My staff and I have been discussing what school in our community will look can we help and how will it all affect us. 

  Maria Dent - Mt. Zion:meant “for free”

  Teresa Pennington (Paris):Right now the Friends are concerned about their September book sale having to be postponed or canceled.  More to the point, our meeting room is full of the chairs and tables we're moving to social distance.

  Cassandra Thompson, IHLS:@maria would you mind sharing your quote? I’d like to get an idea of their pricing.

  Teresa Pennington (Paris):@Maria Me, too.

  Scott - Lake Land College:@Anna - Lake Land is MOSTLY going to be offering online classes, and the library will be open with somewhat limited services. We are going to try to have closed stacks, as much as possible. We are going to have limited hours, still TBD.

  Diana Donahoo_CentraliaRLD:@Cassandra we would be interested in digital newspapers. We just started looking into them ourselves.

  Ellen Popit/IHLS:@Scott.  Is the semester start date the same day are the library reopening?

  Amanda McKay (Effingham Public Library):Re. Book sales, for better or worse, we are going to have one this month (unless our cases spike in our county). Face coverings required, strict limits on numbers of people, etc. We are lucky to have a largely open basement, but we are still drastically reducing the number of people that can come in

  Cassandra Thompson, IHLS:@Diana, thanks. Keep an eye out on our vendors and demos emails in the next few weeks!

  Teresa Pennington (Paris):We have thought about reverting back to 25 years ago when we held sales outside, but wow, those were such an effort!

  Lisa Winters (Allerton Public Library):We are holding off on a book sale for now as we are using our program room for storage and quarantine.

  Sarah Watkins:How are people handling book donations?

  Bill from Mt. Vernon:We are not taking book donations because we don't know when we will start are ongoing booksale. Besides that room is full of chairs and other items we moved for social distancing purposes

  Lisa Winters (Allerton Public Library):@Sarah - we are taking NO donations at this time.  We just can't handle one more thing.

  Shari / Hope Welty:We are not taking any book donations right now

  Teresa Pennington (Paris):Trying to stop donations, but that's almost impossible. They just keep coming.

  Ellen Popit/IHLS:@Bill, do you have your 3rd floor open?

  Sarah Watkins:We aren't either, we've been asked many times about it though and they keep showing up in the book drop

  Maria Dent - Mt. Zion:@Teresa and Cassandra - I can forward the quote showing the breakdown, but can tell you it was for $3,800 for all they offered for free during our closure.  Do you want the email showing the breakdown of each collection - each is considered an add-on.  There are multi year discounts available.

  Amanda McKay (Effingham Public Library):We did a one day drive-in event last month and then today have announced that we’ll begin taking them again (with a 3 day quarantine as well).

  Don, Philo:We are still taking them but we have removed our free book cart in our foyer for the moment.

  Diana Donahoo_CentraliaRLD:We are not taking donations. Since we weren't able to have the spring sale we have no room to store any more.That being said, people are still putting them in the outside book drop.

  Teresa Pennington (Paris):@Maris  Ours was less than that, but still too pricey for us. Will forward the email if I find it, Cassandra.

  Denise Karns - Norris City Library:We are not taking donations but they do show up in the book drop.

  Nichole (Millstadt):What about an online book sale? It might be some work, but it could be done virtually with pictures taken of books.

  Teresa Pennington (Paris):We even have a sign on the drop that says no donations. Sigh.

  Bill from Mt. Vernon:Yes, but we took away the toys, puzzles, and other such thing.

  Cassandra Thompson, IHLS:Yes that would be great! Thanks!

  Diana Donahoo_CentraliaRLD:We got a load of old VHS tapes in the book drop the first of the week!

  Sandy West - Rend Lake College:Rend Lake College is now offering curbside service.  Did my first curbside this morning.  Side note: the no contact delivery is working well with the new box,  but tubs are over-sized items don't fit.   But small steps to a return to ILL and delivery.

  Teresa Pennington (Paris):Problem is our diehard book sale attendees are less likely to be online.

  GARY WORDEN:I have a question about the new sexual harassment laws.  One law states that we must allow our workers to take time off if a family member has been harassed.  One of my board members wants to know how broadly "family member" is defined.  Can anyone help me with this?

  Nichole (Millstadt):@Teresa I can understand that. Books are tangible.

  Cassandra Thompson, IHLS:Anyone else getting “personal” donations from neighbors and friends? I know I have! You’re a librarian, you like books! :)

  Shari / Hope Welty: Have you heard if libraries are going to be closed Election Day

  Bill from Mt. Vernon:I'd go with the definition they recently updated for medical leave.

  Ellen Popit/IHLS:@Gary, I don't have a great answer, but we can look into that for you.  

  Bill from Mt. Vernon:Going to ask the Board about closing. We don't close for all state holidays

  Ellen Popit/IHLS:@Bill, I agree!

  GARY WORDEN:Thanks, Ellen.

  Maria Dent - Mt. Zion:@Shari - thank you for asking that.  I have closing on Election Day on our next agenda, but am wondering if it is a local decision?

  Shari / Hope Welty: ok thanks

  Anna Yackle IHLS:Nichole I love th online booksale idea. I know Crab Orchard had an online auction of donated items and tha weemed to go well.

  Ellen Popit/IHLS:I would expect we'll see some additional legal interpreation regarding election day closures.

  Lisa Winters (Allerton Public Library):@Maria - I had a board meeting last night and we talked about the election closure.  My trustees were all for closing the library that day. 

  Maria Dent - Mt. Zion:Thank you for sharing, Lisa. 

  Nichole (Millstadt):@Anna I think I might look into doing an online book sale for us, at least trying it!

  Teresa Pennington (Paris):@Cassandra  Found quote and forwarded. They say they offer multi-branch discounts so maybe?

  Anna Yackle IHLS:@Nichole seems like it would work based on our book exchanges.  You could do delivery of materials in a number of ways.

  Susan IHLS:Sorry to have to leave. Am heading into another meeting. Feel free to email me with any delivery questions!

  Ellen Popit/IHLS:Anything interesting going on in your communities as we move through the COVID-19 challenge?

  Johnnie Halstead Rick Warren Library:Thank you Susan for all you do!

  Ellen Popit/IHLS:@Johnnie, too bad there's not a clapping hand emoji!

  Johnnie Halstead Rick Warren Library:@ Ellen but she might think we are clapping for her leaving, don't want that. LOL

  Shandi Greve Penrod (IHLS Edwardsville):@Denise Karns, I just read your comment about summer reading prizes. So clever! The most ideal prizes make a statement, and you're doing just that! Very nice. (Her comment: "We also are giving away three adult books for summer reading in the month of July and a 10" tablet to giveaway for reading for the months of July and August - promoting Cloud Library and thankful to have it and have had it during closure!")

  Denise Karns - Norris City Library:Thank you, Shandi! 

  Shandi Greve Penrod (IHLS Edwardsville):Is anyone promoting the Census? The response deadline has been pushed back to Oct. 31.

  Nichole (Millstadt):@Anna yes, the only sticky spot would be payment as we don't have software for online purchasing, but I think we could figure something out.

  Shandi Greve Penrod (IHLS Edwardsville):A lot of the pandemic services people are receiving now are figured at least in part on Census data.

  Teresa Pennington (Paris):Did anyone see the Sustainable Shelves Program that Baker & Taylor is starting? I requested more information but haven't heard back yet.

  Lisa Winters (Allerton Public Library):@Shandi - I guess I forgot all about the census.  @Teresa - I also requested info from B & T about the Sustainable Shelves.  I haven't heard anything either.

  Bill from Mt. Vernon:Anybody else notice that Thorndike and Midwest Tape have things in there catalogs that can't be ordered?

  Denise Karns - Norris City Library:We have a Census sign in the library's front yard and our local health department plans to bring a flyer to place in wour patrons' items when checking them out. 

  Diana Donahoo_CentraliaRLD:@Shandi we are still promoting the Census. I had a phone call yesterday from the Census people asking that the library continue to prmote it.

  Teresa Pennington (Paris):Had a census request for meeting space to train - had to say no, meeting rooms are full of stuff

  Ellen Popit/IHLS:@Teresa.  Hadn't thought of that situation.

  Shandi Greve Penrod (IHLS Edwardsville):That's great that you're working with the health department with those flyers. Diana, what is your library doing?

  Shandi Greve Penrod (IHLS Edwardsville):(first message was to Denise! oops.)

  Shari / Hope Welty:Do  you still have chairs put away so that no one wants to just stay st the library

  Kelsey Schaep-- Nashville PL:We put all of our chairs away, but people started to sit on the floor.

  GARY WORDEN:We leave one chair at each table.

  Lisa Winters (Allerton Public Library):@Shari - yes, only chairs I have out are the 2 for the open public computers.  Our motto here is grab, go, and get out.

  Bill from Mt. Vernon:Kelsey. I love that story

  Ellen Popit/IHLS:Have you seen the messages about revamping LibraryLearning (L2). We are asking everyone to update their profile. Now is also the time to run your Library Learning Reports..  You can get more detail here:  Please call if you need help or have additional questions.

  Diana Donahoo_CentraliaRLD:@Shandi Facebook, weekly enewsletter, flyers in the library.  When we were doing only curb service we put info in each bag.

  Kelsey Schaep-- Nashville PL:@Bill It was quite a surprise to us lol

  Maria Dent - Mt. Zion:I just got an email from RAILS about joining the Explore More of Illinois cultural pass.  Are any of you part of this?  If so, can you share if it is a good thing?  Cost? etc.

  Diana Donahoo_CentraliaRLD:We put out a few chairs today...all spaced apart from each other. People need a little relief from the heat and humidity. We can't offer as much as we use to but hope we are helping a little.

  Bill from Mt. Vernon:Maybe next year on the Cultural Pass, the virus has this year too messed up

  Teresa Pennington (Paris):@Maria  That's interesting. The Explore More website says the program is suspended indefinitely

  Jo - Greenville Public Library:Maria, I was wondering that also.

  Shandi Greve Penrod (IHLS Edwardsville):Putting info in each curbside bag and/or each item is an amazing way to make sure each visitor sees a reminder to complete their Census 2020 survey. It's especially important that we try to reach those who don't have reliable access to social media and the internet. Signs in the yard are a great idea, too. Way to go!

  Cassandra Thompson, IHLS:@maria it is a free program! they might also be soliciting ideas for local cultural attractions down south!

  Bill from Mt. Vernon:Talk to you next week, I go to leave

  Bill from Mt. Vernon:Sorry about my typing. New keyboard

  Maria Dent - Mt. Zion:I am interested in eventually being a part of the Pass, so will get more information for the future.  Thanks.

  Shandi Greve Penrod (IHLS Edwardsville):Another way to reach undercounted populations is to ask those reading your e-news to ask loved ones and neighbors to take their Census surveys.

  Shandi Greve Penrod (IHLS Edwardsville):Also....for those present today, YOU get a sneak peak at our ILL Pandemic Tub Handling Procedures. It will be on our website and social media later today, but you can see it NOW here:

  Ellen Popit/IHLS:It's been a good chat!  Have a good afternoon and a great weekend!  Thanks Shandi!

  Shari / Hope Welty: Have a good weekend

  Cassandra Thompson, IHLS:I would suggest going ahead and signing up. They’ve suspended due to the virus, but that way you’re ready when attractions resume.

  Denise Karns - Norris City Library:Thank you to everyone!  Have a great week and weekend!

  Maria Dent - Mt. Zion:Thank you all.  Have a great rest of the week.

  Jo - Greenville Public Library:Thank you.

  Bridget Kehrer Wolf Branch:Thank you all!

  Johnnie Halstead Rick Warren Library:Thank you girls and guys for all you do!!!!!!

  Anna Yackle IHLS:@Maria, exxactly what Cassie said. I encourage everyone to join and shae ideas for museoums and attractione they can approach to partner on the pass.

  Kay Burrous  South Macon:Thank you!

  TWILLA COON:Thank you

  Cassandra Thompson, IHLS:Thanks everyone!

  Shandi Greve Penrod (IHLS Edwardsville):Ciao!

  Anna Yackle IHLS:Take care all.

  Tammy Edwards County:@ Shandi - the procedure chart looks great!!