TRANSCRIPT: COVID-19 Directors' Chat - November 19, 2020


Directors' Chat
Thursday, November 19, 2020


  Anna Yackle - IHLS: Hello everyone on this windy fall afternoon.  Hope you are all well. Now that you have had some time to think about it, what was your major take away from Member Day?

  bill from mt. vernon: Not much for me personally, as far as programs went. My staff found more program of interest than I did.

  Twilla Coon-Mount Carmel Public Library: My board has questions about the list of closing the governor has libraries is not on that list so we dont know what to do

  Anna Yackle - IHLS: Sorry Bill, what topics would you have liked?

  Anna Yackle - IHLS: Twilla we will get into that when more people join.

  Shari Rawlings / Hope Welty: for those libraries that are curbside, with shortened staff and shortened hours, are you still paying staff their normal hours

  Mary Ray/Sidell District Library: I did enjoy the topics. This was my first member day.

  bill from mt. vernon: More administrative topics, I hardly ever get to help patrons anymore (sob, I miss them, which shows how infrequently I have to deal with them).

  Carrie Russell - Maroa Public Library: I enjoyed it, my first one!

  Carrie Russell - Maroa Public Library: @bill - I feel the same!  Miss my patrons.

  Rachel R - Steeleville Public: I really enjoyed Member Day!

  Sandy West - RLCA: The keynote speaker was awesome.

  bill from mt. vernon: We are still open, with restrictions on time, numbers and requiring masks. We are promoting curbside.

  Rachel R - Steeleville Public: @Shari/Hope - We only have part-time staff and are only paying them for hours worked.  We lost two staff members during COVID (had 4 previously), so they're not hurting too badly for hours now, but they would like more.

  bill from mt. vernon: Haven't cut hours yet (Knock on wood).

  Ellen Popit/IHLS: We will be sending libraries a survey in the very near future to get a snapshot view of where our members are as far as services being offered.

  Carrie Russell - Maroa Public Library: We’re staying open, but will be closed the full week after Thanksgiving.

  Sandy West - RLCA: Rend Lake College also let go of part-time staff after the spring semester.  It's just myself and the reference librarian

  Ellen Popit/IHLS: @Sandy, are students coming into the library?

  Kami - Germantown: I enjoyed Member Day.  My first one.  There were a couple of topics that overlapped so I would be interested in viewing the other sessions if they are available via video.  :-)

  Deb Paxton Carnegie: Staying open here. Still offering pick up. We just don't have a lot of patrons in at one time. Still require masks, temp. reading and hand sanitizer upon entry. Staff is comfortable with all of the procedures that have been in place for the last few months.

  Don. Philo: RE:Member Day, a session on FOIA is always good.

  Sandy West - RLCA: @Ellen No, those students that had some type of hands-on lab were on campus until 11/13..  We won't see students again until sometime around 2/11/21j

  Ellen Popit/IHLS: @Kami!  That's our plan.  All the presenters gave us permission to record.  @ Sandy---WOW!

  Kami - Germantown: Our school district is going remote for the next 3 weeks so we are going to curbside and appointment only service starting tomorrow.

  Kelsey Schaep-- Nashville PL: We are remaining open with a 30 minute time restriction and masks required. We still offer curbside and have noticed an increase since the Governor's announcement on Wednesday.

  Jo - Greenville Public Library: I enjoyed Member Day.  The session on stress management was especially relevant.  Although I knew much of the information, it was good to be reminded of it and encouraged to actually do it!

  Janet Cler - Tolono Punlic Library: I thought Member Day was great! The IHLS staff really did a good job!

  Kelsey Schaep-- Nashville PL: Tuesday*

  Teresa (Paris): We're still open but well below capacity %. Emphasizing curbside, though.

  Shari Rawlings / Hope Welty: We went to curbside only on Mon. Our little town have a lot of people who have covid now.

  Sandy West - RLCA: @Ellen Hopefully when they do get to come back, we will actually have all the construction done and be able to have stacks and seating, without any limits

  Dena Porter--IHLS: If you library has changed open days and/or hours please let SHARE know. You can fill out a Closing date form at, or you can email me directly

  Sandy West - RLCA: Agree with @Jo, the stress management presentation was very timely and the presenter gave great information

  Jo - Greenville Public Library: We are moving to curbside only tomorrow.  We are keeping the same hours.

  Ellen Popit/IHLS: @Twilla, unless there is a mandate to shut down, what services your library chooses to offer is a local decision.

  KristiLear (Auburn Public Library): We went back to curbside yesterday.  Our hours will remain the same.  Next week we will begin offering computers by appointment.

  Rachel R - Steeleville Public: We are open 3 days a weeks and curbside only 3 days, this hasn't changed for a while. We did start requiring temperature checks this week, and lowered maximum capacity.

  Ellen Popit/IHLS: We have to all wish Kristi well, she's leaving Auburn to go to work for the Illinois State Archives!  All the best, Kristi!

  Anna Yackle - IHLS: I actually think Marian Albers approach is a good model. She has found a safe way to provide services that work for both her staff and community. As long as it is working she is doing it.

  Jo - Greenville Public Library: Congratulations, Kristi!

  Sandy West - RLCA: Congratulations @Kristi

  Cassandra Thompson, IHLS: Congratulations Kristi!

  Rachel R - Steeleville Public: Congrats Kristi!

  bill from mt. vernon: Did cancel, again, delivery to senior living centers.

  Kami - Germantown: Congrats, Kristi!!

  KristiLear (Auburn Public Library): Thank you everyone! 

  Mary Ray/Sidell District Library: Best wishes in your new position, Kristi!

  Deb Paxton Carnegie: Best wishes Kristi!

  bill from mt. vernon: Best wishes Kristi

  Kay Burrous  South Macon: Does anyone know where to find the evaluation for Member Day?  It was Great!!!

  Ellen Popit/IHLS: Kay, let me check on that for you.

  Nichole (Millstadt): My board is meeting tonight. I talked to the health department and they said we could stay open and promote curbside, but I know our patrons won’t use it unless they have to. I’m nervous to stay open because we only have 1,500 sq. ft. But I guess we’ll see what happens tonight!

  Ellen Popit/IHLS: @Nichole---that's a fair concern to share with your board.

  Ginger - Athens: For those doing curbside, do patrons call you and request specific books? Do you wheel a cart of new books out? Do they have to request online? How are you doing this?

  Ginger - Athens: We're open so far, but I am curious!

  Angie -- Trenton Public: @Anna Yackle -- can you share what Marian Albers is doing?

  Erin - Crab Orchard Public Library: Member day was very easy to navigate. 

  Shari Rawlings / Hope Welty: Our patrons call . and some request online

  Ellen Popit/IHLS: @Erin  Thanks!  Our staff will like to hear that.

  Teresa (Paris): @Ginger  Most of our curbside patrons call with titles they want. Some order online. Others just call and say I want 4 books that I'll like (small town reader advisory in action)

  Rachel R - Steeleville Public: @GInger - We have Patrons call us with requests, and bring them outside to them. Our new books are displayed on our website and social media. There is a request form on our website also, that goes to our email.

  Angie -- Trenton Public: @Anna Yackle -- I thought Member Day was again, fantastic.  I especially loved the session about Strengthening Your Board.

  KristiLear (Auburn Public Library): We are pretty small so rather informal.  Patrons can place requests in the OPAC, call, or email.  We let them know when their request is ready to be picked up.  They call us when they arrive, we put their items in a tub and walk them to their vehicle.

  Lisa Winters (Allerton Public Library): @Ginger - for our curbside our patrons can make requests through the PAC, the online curbside request from on our website, or by phone.

  Sandy West - RLCA: I am thankful for the Cloud Library service and for interlibrary loan.  Not being able to access our collection during the construction is difficult for our patrons, but I feel that most must be happy with those two avenues because I haven't gotten any complaints.

  Esther Curry--CE Brehm: Ginger--some call and some place holds online. We don't do any browsing for curbside. We will be open though so people can come in for a limited time.

  Nichole (Millstadt): @Ellen I think so too. I know my board cares about us and our patrons, so I’m sure we’ll come up with a fair decision.

  Cassandra Thompson, IHLS: In conjunction with @Ginger's question, is anyone using the different tech solutions, like Capira Curbside or Curbside Communicator through Unique?

  KristiLear (Auburn Public Library): My staff is also awesome with readers' advisory so we also have patrons that will just pick up whatever they pick out.

  Ginger - Athens: Awesome. Thank you. Our digital readership is way up right now, so that's awesome too.

  Anna Yackle - IHLS: I think you can probably have more confidence in yourselves We have been going through these unique conditions for awhile. You know most of the restrictions and conditions we all have to follow. You also know your communities. Carrie I think closing after thanksgiving can make a lot of sense for individual communities.

  Sandy West - RLCA: @Cassandra, not at RLC. Just email or phone when item is ready and make arrangements from that point.  We have the patron specify a time and date they will be coming to campus or if it's a staff member they tell us when the will work on campus rather than via remote

  Gary, Worden PLD: Elise Gravel is a children's book illustrator who has created a nice flyer explaining COVID for chldren.  It's available at

  Cassandra Thompson, IHLS: This will be more officially announced soon, but IHLS was awarded $125,000 grant through the CARES Act to purchase e-books! We can start purchasing on 12/1, and we already have carts ready to go. The focus will be on children's and young adult, to help support remote learning.

  Anna Yackle - IHLS: @Angie I thought tha

  Monica Cameron- Shelbyville Public Library: @Cassandra That's fantastic!!

  Janet McAllister - Rochester: That is Awesome!

  Kami - Germantown: @ Cassandra - WOO- HOO!!!  That is awesome!!

  Sandy West - RLCA: @Cassandra -that's awesome. 

  Cassandra Thompson, IHLS: *Through the Illinois State Library and the CARES Act. Sorry typing too fast.

  Shari Rawlings / Hope Welty: Great

  Jo - Greenville Public Library: @Cassandra and IHLS - Yay!  That's great!

  bill from mt. vernon: @Cassandra Great news

  Ginger - Athens: amazing!!!

  Carol Tomaszewski, Ashley Public Library: WOW!

  Shari Rawlings / Hope Welty: Did anyone get a letter about their PPE grant, We will be getting $225

  Janet McAllister - Rochester: We received $500

  Ginger - Athens: We got the back to books grant!

  Kami - Germantown: Yes.  Our PPE grant was approved.  :-)

  Rachel R - Steeleville Public: We received $500 for PPE

  Jo - Greenville Public Library: We received our Back to Books grant and our PPE grant.

  Deb Paxton Carnegie: We were awarded the back to books grant and the PPE grant!!

  Angie -- Trenton Public: We got the Back To Books Grant!

  Don. Philo: We got $500 for PPE

  Ginger - Athens: We're using it for audio books on Overdrive, so be expecting more of those soon!

  Lisa Winters (Allerton Public Library): @ Cassandra - where will those e-books go? Cloud Library? Libby?

  Gary, Worden PLD: We will receive $500 for Worden.

  bill from mt. vernon: Got PPE ($500) and Back to Books ($4,000) grant letters and starting to get forms.

  Ginger - Athens: Did anyone get the technology grant?

  Kami - Germantown: I didn't hear back about Back to Books so I will assume it was not awarded to us.

  Anna Yackle - IHLS: Sorry, lost connection for a second. @Angie I thought they were great too. Glad you enjoyed them.

  Cassandra Thompson, IHLS: Lisa, IHLS will be purchasing through cloudLibrary.

  Lisa Winters (Allerton Public Library): Thanks Cassandra

  Gary, Worden PLD: We got $2500 for our Back to Books grant.

  Cassandra Thompson, IHLS: Sure : )

  Rachel R - Steeleville Public: We got the Back to Books too.

  KristiLear (Auburn Public Library): We got the PPE grant, the Back to Books Grant, AND the technology grant!!!!!

  Ellen Popit/IHLS: @Kristi.  What will you do with the Technology Grant?

  Ginger - Athens: yay, Kristi!

  Anna Yackle - IHLS: Congratulations Kristi.

  Mary Ray/Sidell District Library: Wonderful news, Cassandra!

  Rachel- Sherman PLD: We got the PPE grant and the Technology Grant.  Our internet service provider upgraded the town to fiber optic and we had to upgrade equipment.  We also added wi-fi access points to extend our wi-fi to the parking lot.

  Don. Philo: So if we didn't get the Back to Books Grant will we receive a notice or is there a place online we can check?

  Jo - Greenville Public Library: @Kristi, good job!

  Cassandra Thompson, IHLS: It sounds like the ISL was very busy. I bet they love sending out those award letters!

  KristiLear (Auburn Public Library): @Ellen.  We are updating our badly outdated networking equipment.  Our wifi signal in the building is terrible!  This will stabilize and strengthen throughout the building and expand it to the parking lot.  Additionally, our network equipment was the only tech that wasn't covered by Lazerware and now it will be too!

  Ellen Popit/IHLS: Don, I do think you'd receive some communication from ISL.

  Don. Philo: ok

  bill from mt. vernon: Should get a letter via email confirming the grant.

  Mary Ray/Sidell District Library: We were awarded $500 for PPE. Did not hear about Back2Books.

  Shari Rawlings / Hope Welty: our letter was e-mail

  Julia Pernicka, IHLS: The Libraries Transforming Communities: Focus on Small and Rural Libraries is due Dec. 2. Up to 650 U.S. libraries in small and rural communities will receive $3,000 each.

  Ellen Popit/IHLS: @Shari, when did you get the letter?

  Shari Rawlings / Hope Welty: I got it Last week

  Ellen Popit/IHLS: Thanks!

  Julia Pernicka, IHLS: If it was by sure to check your spam/junk folder

  Ellen Popit/IHLS: Good point, Julia!

  Kathleen Rister - Groff Memorial: We got $500 PPE an $4,900 B2B!

  Ellen Popit/IHLS: @Kathleen.  That's great!

  Ellen Popit/IHLS: What else is going on in your libraries?

  Dena Porter--IHLS: With so many libraries going to curbside service, please keep in mind that we can customize the wording on your overdue/bill notices and/or hold notifications if you would like to include your curbside hours, quarantine time-frame, etc.

  Ginger - Athens: I currently have eight kittens roaming freely in my staff bathroom... is that the kind of library update you are looking for? hahaha

  Kami - Germantown: @ Ginger- That sounds fantastic!!!

  Julia Pernicka, IHLS: @Ginger, Love it!

  Ginger - Athens: I head to an outdoor story hour for a local daycare in a little bit, so the kittens are coming because it's cat-themed this week....

  Anna Yackle - IHLS: Congratulations to all those who were awarded grant money and kudos to anyone who applied.

  Ellen Popit/IHLS: @Ginger.  Those kids will love that!

  Dena Porter--IHLS: @Ginger kittens sound like a lot of fun :)

  Jo - Greenville Public Library: For family reading night, we have a form for families to fill out and return (via email or dropbox).  We will pull 5 names and winners receive a family movie night kit - Redbox coupon, popcorn, candy, etc.

  Kathleen Rister - Groff Memorial: Patrons are worried we will close, but we're going to try to stay open as long as we can.  Everyone is very compliant with masks, etc.

  Shari Rawlings / Hope Welty: We are doing a Christmas take n make for adults

  Anna Yackle - IHLS: Ginger I want to come to your event. I love kittens

  Jo - Greenville Public Library: @Ginger - I've always wanted a library cat!  Kittens are even better!

  Ellen Popit/IHLS: @Shari, HOW can the holidays be this close!

  Kathleen Rister - Groff Memorial: Kittens sound wonderful right now!

  Lisa Winters (Allerton Public Library): @ Dena - I didn't know we could customize our notices.  I'll get a hold of you tomorrow.  Adding the quarantine statement you be very helpful (if I can get my patrons to read the entire notice).

  Shari Rawlings / Hope Welty: for teens we bought some gingerbread house kits to give away. they just have to put their names in for a drawing

  Ginger - Athens: I brought the kittens last week for the after school kids and called it furball therapy....

  Anna Yackle - IHLS: Ginger I like that. I have my cat beside me now.

  Jo - Greenville Public Library: We are also doing an adult holiday reading program - Patrons may turn in their list of books read and we will pull 2 names.  Winners will receive a $25 gift certificate to a local business (their choice of business)

  Esther Curry--CE Brehm: Anna--say hi to Annabelle for me & Abby. :)

  Ellen Popit/IHLS: You're all doing so much good work for your communities.  Those activities have to be a bright spot for patrons.

  Kathleen Rister - Groff Memorial: Our Friends group is going to send ice cream cups with some library promo to all the seniors who receive home delivered meals in December.

  Anna Yackle - IHLS: Esther, will do. She adores my daughter who will be moving in with me soon.

  Esther Curry--CE Brehm: Anna--sweet!

  Cassandra Thompson, IHLS: @kathleen, what a great way to reach your community!

  Anna Yackle - IHLS: Esther she also likes the Kitty tower I bought.

  Esther Curry--CE Brehm: Anna--I'm glad to hear that!

  Kathleen Rister - Groff Memorial: We're also hiding painted rocks for prizes.  We're hiding them in local history spots around the community and then giving local history clues.

  Kami - Germantown: Family Reading night.  We created grab bags with book bingo cards.  Only had two patrons request them so far so we will see how successful it is.  Prizes will be awarded in January so they have time to do the reading.

  Julia Pernicka, IHLS: After the last chat, are more libraries thinking about starting a storywalk?

  Anna Yackle - IHLS: Kathleen that sounds like fun for all ages and families.

  Kathleen Rister - Groff Memorial: One of our stuff painted most of them and they look great.  She's pretty artistic.  Piglet, Ninja Turtle, Pokemon characters, M&Ms with a bite out of them, etc.

  Jo - Greenville Public Library: @Julia - We coordinated with our park district and the kindergarten readiness program (Pre-K) and did a storywalk at one of the local parks.  It was a hit!  We will do more in the spring.

  Ellen Popit/IHLS: I wanted to mention that we have schedule a Members Matter:  ISL Update for December 11th from 10:00 a.m.---11:30.  Greg McCormick will talk to attendees about the FY21 Area and Per Capita Grant as well as the Cards for Kids program and other pieces of legislation.  It's already listed in L2, so register when you can!

  Nichole (Millstadt): We’re doing a story walk on our windows for December. Anyone who goes through it can come to the door and get a copy of the book to take home.

  Julia Pernicka, IHLS: Dec. 11 Members Matter:

  Jo - Greenville Public Library: Thank you Ellen.

  Ellen Popit/IHLS: Greg asked if he could do it, so the credit goes to him!

  Ginger - Athens: Ooo. yay. We've been heavy on the kids lately, so Cards for Kids would be great to hear about. I keep telling the kids to hang tight while we figure it out!

  Jo - Greenville Public Library: Thank you, Greg.

  What services are you currently offering? The library is open 70%, Open with limited inside service, 24%, Open by Appointment only 9%, Curbside with Interlibrary loan 58%, Curbside with local collection 58%, curbside with local colleciton only 0%, will start curbside next week or when we go to tier 3 9%, Home develvry services 12%, Online only 0%, closed with no service 0%Ellen Popit/IHLS: Because we're interested in snapshots, Julia is going to post a small survey about what you're library is doing now.  This might help you see what colleagues are doing.

  Kathleen Rister - Groff Memorial: I'm glad they are going to talk about the Cards for Kids.

  Ellen Popit/IHLS: Can a few more folks complete the survey?  It's good information to have!

  Deb Paxton Carnegie: I can't submit the survey

  Ellen Popit/IHLS: Thanks, this is greally good information for us to have and to share moving forward.  Because things change so frequently and so rapidly, this will reflect what's going on today.  Tomorrow is a whole other story1

  Shandi Greve Penrod (IHLS): I think you just click options and it's updated live. the survey remains on people's screens until the admin closes it.

  Deb Paxton Carnegie: ok

  Janet Cler - Tolono Public Library: Could I see the final survey result one more time

  Janet Cler - Tolono Public Library: Thanks!

  Ellen Popit/IHLS: Who gets to close the Friday after Thanksgiving?

  Esther Curry--CE Brehm: Mount Vernon does

  Twilla Coon-Mount Carmel Public Library: We do

  Teresa (Paris): Paris! First time, added before Covid

  Kathleen Rister - Groff Memorial: We do!!!

  Deb Paxton Carnegie: We do

  KristiLear (Auburn Public Library): We do

  Kristina Benson-Du Quoin Public: We do as well. 

  Shari Rawlings / Hope Welty: We are closed Fri after Thanksgiving

  Maria Dent - Mt. Zion District: Mt. Zion does

  Lisa Winters (Allerton Public Library): We do

  Monica Cameron- Shelbyville Public Library: We do

  Rachel R - Steeleville Public: We do

  Carrie Russell - Maroa Public: We are usually closed from Thanksgiving to the following Tuesday (always closed Sunday and Monday), but this  year we'll also be closed the full week after, to avoid a super-spreading event.

  Julia Pernicka, IHLS: I'm sure everyone will be thankful for the break.

  Ginger - Athens: We are closed Wednesday before and Friday after

  Jo - Greenville Public Library: We do

  Teresa (Paris): Of course, the Saturday is my Saturday to work!

  Mary Ray/Sidell District Library: We are usually closed every Friday!

  Kristen McCormack - Palestine Public Library: We will be closed the day after

  Kami - Germantown: We are open the Friday after Thanksgiving.  But we will be appointment only so I will be cleaning out the storage  room.  :-)

  Sandy West - RLCA: We close for those days. 

  Ellen Popit/IHLS: @Kami.  It's glamorous work, isn't it?

  Kami - Germantown: I am actually excited to see what we have in there.  I haven't had a chance to go through it since I started in July.

  Deb Paxton Carnegie: Have a very Happy Thanksgiving everyone! Thankful for this group!!

  Ellen Popit/IHLS: Thanks, Deb! 

  Twilla Coon-Mount Carmel Public Library: Happy Thanksgiving to everyone and be safe please

  Sandy West - RLCA: Happy Thanksgiving everyone!  Stay safe

  Shari Rawlings / Hope Welty: Happy Thanksgiving! Stay Safe

  bill from mt. vernon: Stay safe

  Jo - Greenville Public Library: I am thankful for this group and for all IHLS staff and all they do for us!

  Ellen Popit/IHLS: Watch for an official survey regarding your library services in the very near future.  No chat next week, but we'll see you again on December 3rd.  Have a lovely holiday!

  Kay Burrous  South Macon: Stay safe!!!

  Kami - Germantown: Happy Thanksgiving everyone!!!!  Thankful for all of the shared ideas.  They have been very helpful!!!

  Anna Yackle - IHLS: I too am thankful for allof you my wonderful colleagues. You inspire me in so many ways.

  Carrie Russell - Maroa Public: Happy Thanksgiving everyone! 

  Jo - Greenville Public Library: Stay positive (attitude) and stay negative (testwise)

  Carrie Russell - Maroa Public: @Jo  LOL Love it!

  Ellen Popit/IHLS: @Cassie----sounds like a T-shirt to me!

  Rachel R - Steeleville Public: Happy Thanksgiving everyone!

  Kathleen Rister - Groff Memorial: Thank you & be safe!

  Ellen Popit/IHLS: Take care, everyone!

  Mary Ray/Sidell District Library: Happy Thanksgiving!