TRANSCRIPT: IHLS Directors' Chat - June 24, 2021


Directors' Chat
Thursday, June 24, 2021


IHLS Admin:  Friendly Reminder:  This discussion is intended to be a cordial and respectful sharing of ideas regarding the programs, services and the operations of public libraries. Conversations may include the challenges of dealing with the public, staff and the board members. The goal is to have an open and supportive conversation. Be mindful that this is a public discussion, and the transcripts are posted on the IHLS website.

Bobbi Perryman - Vespasian Warner PLD:  Hello, everyone!

Carrie Russell - Maroa Public:  Hello!

Kay Burrous  South Macon:  Hello

Deb Mason Paxton Carnegie:  Hi all!!

Bobbi Perryman - Vespasian Warner PLD:  We have a full program today and we're under a massive storm system. Here's hoping we don't have a bunch of no-shows!

Deb Mason Paxton Carnegie:  It's turning very dark here!

IHLS Admin:  Hello, everyone.

Bobbi Perryman - Vespasian Warner PLD:  It was pitch-black for a while here, but it did lighten up.

Deb Mason Paxton Carnegie:  @Bobbi..hope your program goes well!

Bobbi Perryman - Vespasian Warner PLD:  Thanks!

Carrie Russell - Maroa Public:  Very dark here, too.  We had an outdoor program for tomorrow that we're going to postpone.

Anna Yackle - IHLS Admin:  I remember those storm clouds and open land and whipping winds of central Illinois. We used to have the occasional tornado come through and take of the neighbors barn roof. they have gotten more intense.

Bobbi Perryman - Vespasian Warner PLD:  Yikes!

Bobbi Perryman - Vespasian Warner PLD:  So, we took the plunge and no longer require vaccinated staff to wear masks, unless working with children or working closely with patrons. I feel kinda naked leaving my office maskless.

Carrie Russell - Maroa Public:  11 years ago we lost 2 barns to a tornado.  That was fun.  One barn was sent 150 feet into a neighbor's field, but left behind a straw bale with a chicken egg, unbroken, sitting on it.

Anna Yackle - IHLS Admin:  Yes, if you live near one of the interstates you are likely to be in a tornado friendly zone. My parents land ended a few feet from I-74. I guess the land was cheap and empty from being in tornado prone ares so that is where they pu the interstates.

Bobbi Perryman - Vespasian Warner PLD:  Interesting.

Anna Yackle - IHLS Admin:  Well, let us all hope no tornados near anyone's library or during any programs.

Anna Yackle - IHLS Admin:  It is very exciting that you are all opening back up and venturing into having more in person programs.

Bobbi Perryman - Vespasian Warner PLD:  It's been great to feel safe enough to have families in again. We still require masks and social distancing for all children's programs.

Anna Yackle - IHLS Admin:  I invited Susan Palmer to join us in case you have any comments, questions or concerns about delivery. Also Susan is on our team that is working on revamping our website. We would like to make it more user ( mena all of you) friendly.

Susan IHLS:  Thank you Anna!

Anna Yackle - IHLS Admin:  That weird word in my last message should be meaning as in meaning all of you. If there are things you would like to see on our website , we would love to hear your suggestions.

Diana Donahoo_CentraliaRLD:  @Susan we want to keep the same exchange point that we have now. It is right inside our door and works great for delivery and circ staff.

Susan IHLS:  Diana, that is wonderful. Thank you. It is tricky balancing what delivery needs with physical constraints within many libraries. We appreciate it!

Deb Mason Paxton Carnegie:  Ours is right inside our door as well, so we'd like to keep it that way if possible!

Deb Mason Paxton Carnegie:  Much easier for the delivery folks!

Susan IHLS:  Great! I ALWAYS say that we have the best system members and best delivery staff anywhere....We really operate as a team.

Anna Yackle - IHLS Admin:  I don't know if any of you are experiencing this, but I always have a moment of confusion before I go out. Do I wear a mask, do I not wear a mask? I admit when it has been 92 degrees pout I have not felt like wearing one. I am totally cvaccinated but I still worry about carrying it and giving it to others.

Susan IHLS:  The cooperation is amazing.

Anna Yackle - IHLS Admin:  I also think we have great delivery staff as well.

Janet McAllister - Rochester:  With the storms approaching we had to move our summer reading program from the outside tent to a local church gymnasium

Anna Yackle - IHLS Admin:  Janet that is greeat that you have that community connection.

Angie -- Trenton Public:  One of the things that we don't often talk about is that many POSITIVE changes have come about because of the pandemic/quarantine.  One of those, is the revamping of things like pick-up points for delivery!

Deb Mason Paxton Carnegie:  No issues here ever with the delivery team! I think they do a great job!

Kami Komm - Germantown:  I think the delivery team arrives before we open each day so having us leave the tub in the entry way makes the most sense for us.  :-)

Anna Yackle - IHLS Admin:  @Janet, do you have any other grant suggestions for us. Did everyone see the $3000 grant offer from ARSL?

Sharla Riley~ Doyle Public Library:  Anna, no I haven't. Please direct!

Kathleen Bennett - Catlin Public:  We started our SRP this week and with the registration told parents that masks are required for children while in the library and 90% of them did not have a mask.  They are only in to pick out books and the rest of the program is outdoors.  I am in an uncomfortable position.  Do I enforce the masking for kids or let it go since they are in the building for such a short period of  time.  I liked it a WHOLE lot better when we all wore the masks and that was that.

Janet McAllister - Rochester:  National Endowment for the Arts grant funding was announced yesterday

Stephanie Carmi Public Library:  Has anyone had an issue with receiving notes on returned items referring to any damage on the book?  Our books are "used with love".  We do not send out damaged items and sometimes we have trouble finding the damage.

Janet McAllister - Rochester:  I signed up for the online overview for later this month :)

Anna Yackle - IHLS Admin:  @Angie, that is an excellent point. I think it has made people reconsider the way they work, how to offer different services, etc. I know some groups want to meet more often via Zoom and maybe do a quarterly or once a year in person meeting. I am really glad that ARSL is offering both an in-person and online conference.

Carrie Russell - Maroa Public:  @Kathleen - we're keeping masks mandatory for everyone until after SRP is over.  For us, that's July 31.   I decided to keep it simple rather than make my staff be mask police.

Angie -- Trenton Public:  @Stephanie --- Yes, we have seen those as well.

Anna Yackle - IHLS Admin:  @Sharla and all here is the information about the grant that is targeted at Small and Rural Libraries.

Anna Yackle - IHLS Admin:  @Stephanie, are the notes doing any damage to the books?  They aren't using tape or any other substance or material that is damaging the books are they?

Stephanie Carmi Public Library:  Angie--Is it my imagination or has it gotten worse in the last 6 months?  Some of those so-called "damages" are manufacturing blemishes, very superfical.

Jennifer Cernich (Riverton Village Library):  @Stephanie, we too have had those notes. Our collection is older, but we have the only copy of some items so we keep it.

Stephanie Carmi Public Library:  Some of the tape that is used has pulled some color off some paperbacks but not all.

Anna Yackle - IHLS Admin:  Hmmm, sounds like someone is being overzealous. Has anyone contacted the library?

Stephanie Carmi Public Library:  I did one and personally paid for the book that had a very tiny smudge on the outer edge.  They sent the book to us, we cleaned it and added it to our collection!

Bobbi Perryman - Vespasian Warner PLD:  @Kathleen - we enforce mask wearing for children and for everyone at children's events. Most parents remember now.

Angie -- Trenton Public:  One of the "damages" noted in one of my return books was that the page number 106 --- the 0 was colored in in pencil.  I just don't understand who has the time to look at each number on every page.  Especially since this was PENCIL that was easily erased.

Stephanie Carmi Public Library:  I am somewhat reluctant to sent anything to anyone at this point.

Bobbi Perryman - Vespasian Warner PLD:  We have a pretty high tolerance for "damaged" items. As long as it's still usable, we keep it.

Anna Yackle - IHLS Admin:  So are you being charged or charging for any of the noted damages?

Anna Yackle - IHLS Admin:  I had a question from someone this week about the best way to organize picture books. How do you guys do it in your libraries?

Teresa (Paris):  @Stephanie. One of our notes was about pink marks on the page edges. We stamp our library name in red on the page edges so sometimes if a book is partially opened, the edges have "pink" spots.

Sharla Riley~ Doyle Public Library:  Thank you, Anna

Stephanie Carmi Public Library:  We have a couple of times but most of the notes lately pertain to the items we own.  If we do have to pay for a book I always ask if we can have it.

Bobbi Perryman - Vespasian Warner PLD:  We have board books, easy readers, and holiday books in their own section. Everything else is by author.

Bobbi Perryman - Vespasian Warner PLD:  We also just added a shelf for new picture books (something we had for chapter books) and it's very popular.

Esther Curry--CE Brehm Memorial PLD:  Most of our picture books are organized by author, but some are my character or series.

Shawn-Elwood Library District:  Circulating Damaged Material for Interlibrary Loan    If an item that has been requested from another library for a patron arrives damaged, then libraries shall do the following:

Get complete information (in writing) on the last patron, and return this information and the item to the owning library.

Make a written note of the nature of the damage (i.e. pages torn, cover damaged, disc or case broken) on the written documentation of the last patron.

The owning library should then contact the last patron’s library, so that the library can contact their own patron.

If a library's material is returned to a different location with damage, it will be sent back to the home library with a note explaining the situation and information about the patron who returned it. The lending library will then decide whether or not to charge the patron for damages. The patron should not contact the lending library directly.

Shawn-Elwood Library District:  That is policy, so maybe someone is taking it a little too much to heart for every little mark?

Pam - West Frankfort Public:  We have a section for board books, easy readers, and picture books. Each section is organized by author.

Bobbi Perryman - Vespasian Warner PLD:  We also shelve by series when appropriate.

Stephanie Carmi Public Library:  Someone is really in overkill mode!  Thanks Shawn for the info.

Anna Yackle - IHLS Admin:  I have worked in libraries that by the stickers for each of the seasons, holidays, trucks, princesses, doctor and medical visits, and clump them by topic as opposed to author and try to have face out shelving.  some of the kids actually started looking for the picture sticker and put the books back in the area.

Teresa (Paris):  So glad our outdoor program was yesterday. It's beginning to look a bit grim here.

Anna Yackle - IHLS Admin:  Picture books always end up being a mess. I know Bobbi uses book store classifications for her collection. Anyone else doin anything unique with organizing their collections? Anyone add any new collections?

Shawn-Elwood Library District:  @Stephanie My librarian does this. She does write down the damage, but I would hope she isn't the one pointing out every little nit pick. It's only suppose to be for major damage that our library could be charged for to show it arrived that way. So if it is my librarian, let me know please.

Bobbi Perryman - Vespasian Warner PLD:  We've been doing the book store method for a couple of years now and it's going really well.

Sharla Riley~ Doyle Public Library:  Taking tips from Barbara at Farmersville, we reworked our E section, shelving by reading/book level v author. We've gotten a lot of good remarks from the parents doing it this way.

Stephanie Carmi Public Library:  Shawn- We have had nothing from your library.

Anna Yackle - IHLS Admin:  @Sharla, I can see how that could be very popular. Do most of you have schools that give the kids reading list for the summer?

Shawn-Elwood Library District:  @Stephanie, that is a relief. :D

Bobbi Perryman - Vespasian Warner PLD:  @Sharla - I would love to see how that system looks on the shelf.

Anna Yackle - IHLS Admin:  What has been your most successful program so far this summer?

Stephanie Carmi Public Library:  Our Christian school has issued a reading list.

Anna Yackle - IHLS Admin:  @Stephanie, did the school give you advance warning so you could have the books on hand or know which ones you would have to ILL?

Bobbi Perryman - Vespasian Warner PLD:  We changed our summer reading so adults/teen track hours instead of books read and we have made the whole program looser. There's no time table for meeting reading goals, you can start June 1st and last day to turn reading records in is July 31st. We also let parents and kids decide which goal level they're ready for rather than having the levels tried to grade levels. We are just shy of 400 participants (our goal was 200) and we've gotten lost of great feedback this year.

Stephanie Carmi Public Library:  No but we had a majority of them available.

Anna Yackle - IHLS Admin:  @Bobbi, congratulations. I think that is brilliant. Our real goal is to keep people, especially students reading.

Diana Donahoo_CentraliaRLD:  @Anna Our high school has a summer reading program. Each English section reads the same book so there are five separate titles. They sent us advance notice and we buy 5 of each title.

Anna Yackle - IHLS Admin:  I have had some perplexing situations come up with a few boards this week. Do you think your board, community, patrons and even your family understand what you do and the power of a a good library can provide an individual or community?  One of my friends who was a director of a large public library up north resigned because her board wanted to strip their library down to the bare minimum of staff , services and materials, and have people just use Amazon. I found that incredibly depressing. My friend resigned as director.

Bobbi Perryman - Vespasian Warner PLD:  That's horrible! We are currently working on messaging to our public and getting out to as many events as possible.

Esther Curry--CE Brehm Memorial PLD:  Sounds like the trustees need to resign and let people who actually care about libraries take their place.

Anna Yackle - IHLS Admin:  @Diana, it makes a difference when they let you know. At the last public library I worked at the Kiwanis donated money to the library so we could buy a schoold recommended book for a student to keep as part of our summer reading kickoff. We were able to do it through High School and it was very popular.

Anna Yackle - IHLS Admin:  @Bobbi and Esther, I thought it was horrible and agree with your comments about the board. I hope that attitude does not spread. They had a really great wll respected library that serves a large popultaion.

Kristina Benson-Du Quoin:  I feel for staff at Niles.  They are in for some rough times ahead. 

Diana Donahoo_CentraliaRLD:  @Anna we encourage teens to get a book early so that we can put holds on other libraries' books if needed. Needless to say most wait until two weeks before school starts.

Anna Yackle - IHLS Admin:  @Kristina, you outed the library. It is very sad.

Kristina Benson-Du Quoin:  @Anna, it was on Capitol Fax yesterday.  Staff sent out an urgent memo on Twitter to Library Land for support.

Anna Yackle - IHLS Admin:  I am glad it is becoming known.  I worry about the large immigrant communities in their district that rely on getting materials an ESL classes as well as the seniors on fixed incomes and others who Amazon is not really an option.  And really why go after libraries, that is not where the money is.

Kristina Benson-Du Quoin:  @Anna, Yup. 

Stephanie Dennis Carmi:  But that is where the knowledge is!

Anna Yackle - IHLS Admin:  Thank you for that wonderful note Stephanie.

Anna Yackle - IHLS Admin:  Well, it is about that time. Stay safe up there where the clouds are growing darker. Look forward to dhatting next week.

Susan IHLS:  Thank you.

Anna Yackle - IHLS Admin:  Dhatting or chatting, it is always a pleasure with all of you.

Anna Yackle - IHLS Admin:  Goodbye!