IHLS Delivery Service to Continue as Usual During Tier 3 Resurgence Mitigations

IHLS Library Members, 

In light of the increasing coronavirus positivity rates, hospitalization rates, and other metrics tracked by the State of Illinois, Governor Pritzker announced Tuesday that all regions of the state would begin Tier 3 Resurgence Mitigations starting this Friday, Nov. 20, 2020.

We want to assure our member libraries that, unless directed otherwise by the Illinois State Library or another agency, IHLS Delivery will continue to operate and make deliveries to libraries who wish to receive IHLS Delivery service. Additionally, the Illinois Library Delivery Service (the exchange between the systems, also known as ILDS) will still occur. 
 
We are confident that the procedures we have put into place have greatly improved the safety of our delivery workflow. However, your library may choose at any time to change whether or not your library participates in interlibrary loan delivery service. If at any time your library decides it wants to pause or resume IHLS delivery, please email the Delivery Department at ihlsdelivery@illinoisheartland.org. If your library is a member of the SHARE consortium, you will also need to contact SHARE regarding suspending interlibrary loan holds.

We know that the status of IHLS Delivery service can impact your patron services, so if you have other delivery-related questions or concerns, please contact your delivery hub manager: Linda Kates, Champaign Hub Manager, or Linda Petty, Edwardsville/Carbondale Hub Manager.

Additionally, we will share information regarding how the Tier 3 Resurgence Mitigations affect libraries as we learn more. We appreciate your patience as we work through these challenging issues together. 

Be well,

Leslie M. Bednar, Executive Director