The Tech Support Specialist is the primary point person for SHARE technical support inquiries.

The SHARE Administrative Services Manager is a proactive leader, responsible for coordinating the security of the SHARE database, the administrative module of the integrated library system (ILS), and troubleshooting in both. The SHARE Administrative Services Manager provides member customer service, coordinates training, and provides information on best practices in delivering integrated library services.

The SHARE Administrative Services Specialist provides customer service to member libraries in their Polaris configurations and assists the SHARE Administrative Services Manager in the data entry of database setup and maintenance. The SHARE Administrative Services Specialist also assists the SHARE department with routine administrative tasks.