COVID-19 Updates & Resources


last updated: 7/21/2020 4:47 PM CT

On this page:  ​IHLS COVID-19 News  |  Navigation Links |  IHLS Delivery & Membership Updates  |  REALM Project Research Results  |  Brief SHARE UpdatesCOVID-19 Updates and Resources for the Libraries and Central and Southern Illinois (text on image of coronaviruses, blue cast to image)


View the Plan and Guidelines for Resuming IHLS Delivery Service


Updates for IHLS Members

IHLS and SHARE are closely monitoring the situation state-wide and nation-wide, including recommendations by the Centers for Disease Control, the State of Illinois, and steps being considered and taken by libraries across the state and the nation. Please be assured that we will be working together to adapt our procedures and recommendations as the situation continues to evolve. Please pay close attention to our website and your email for additional communications in the coming weeks.​

IHLS Interlibrary Delivery Service Returns in Full July 6

Please review the IHLS Plan and Guidelines for Resuming IHLS Delivery Service as soon as possible.

This set of documents includes:


IHLS Delivery Tub Handling Procedures flowchart: 1. Library packs tub with outgoing items. 2. Library dates tub with the date of the last time any item in the bin was touched by anyone (with or without gloves). 3. Library quarantines items in tub for 96 hours (4 days) by closing and storing the tub. 4. Library sends the tub to IHLS Delivery. Please note: drivers will not take tubs that have not been quarantined for at least 96 hours. 5. IHLS Delivery sorts the incoming items into tubs for receiving libraries. 6. IHLS Delivery dates the tub by placing a label with the date of the last time any item in the bin was touched by anyone at IHLS (with or without gloves) on the new tub’s lid. 7. IHLS Delivery transports and delivers the tub to a pre-arranged contactless exchange point at the library. 8. Library unpacks and distributes items to patrons using that library’s pre-determined materials handling and quarantine procedure (research data from IMLS/OCLC/Battelle’s REALM Project study suggest a 96-hour quarantine starting when the items were last handled).

Library Directors: Please display this poster in your library's sorting area.
Download the 7/21/20 Update 8.5" x 14" Poster


Not Ready to Restart Delivery Services?

If you are not yet ready to restart delivery services at your library, then please contact the Delivery Help Desk Ticketing System at

Pausing Delivery on the Go

IHLS Delivery is pausing Delivery On the Go through the end of July. We will reevaluate reinstating DOG then.

Update Regarding Item Quarantine Procedures

Our drivers are very excited for IHLS Delivery to be on the road again! As we start delivery July 6, IHLS Delivery wants to remind libraries to continue to quarantine outgoing delivery items for at least 96 hours from the last time they were handled/placed in the tub. Please also continue to place the date on which the items inside a tub were last handled inside the pocket on the outside of the tub where your library name is located. When your library receives a delivery, please follow your library’s policy regarding library items and quarantine times. If you choose to quarantine longer than the 96 hours per your own library policy, that is perfectly acceptable. A huge thank you to all libraries for helping us with these guidelines.

Library Closings

Known Closings of IHLS Libraries List

If your library is closed and not on this list, please let us know using the directions below.

Known Illinois Public Library Closures Map

If your library is closed and not on this list, please let us know using the directions below.

Questions or Concerns?

Please reach out to your IHLS Delivery hub manager.

Champaign hub:   Linda Kates
Edwardsville/Carbondale hubs:   Linda Petty
Director of Operations:   Susan Palmer

Members Matter

5/28/20 Members Matter COVID-19 Edition: Moving Forward meeting recording 

You can find documents shared during the meeting in the L2 event.

Directors' Chats

Directors' Chats are scheduled every Thursday through the end of July from 1 to 2 p.m. ​Registration in L2 is requested

Chat Transcript Archive

Thursday, July 30 - TRANSCRIPT

Thursday, July 23 - TRANSCRIPT

Thursday, July 9 - TRANSCRIPT

Thursday, July 2 - TRANSCRIPT

Thursday, June 25 - TRANSCRIPT

Thursday, June 18 - TRANSCRIPT

Thursday, June 11 - TRANSCRIPT

Thursday, June 4 - TRANSCRIPT

Monday, June 1 - TRANSCRIPT

Thursday, May 21 - TRANSCRIPT

Monday, May 11 - TRANSCRIPT

Thursday, May 7 - TRANSCRIPT

Monday, May 4 - TRANSCRIPT

Thursday, April 30 - TRANSCRIPT

Monday, April 27 - TRANSCRIPT

Thursday, April 23 - TRANSCRIPT

Monday, April 20 - TRANSCRIPT

Thursday, April 16 - TRANSCRIPT

Monday, April 13 - TRANSCRIPT

Thursday, April 9 - TRANSCRIPT

Monday, April 6 - TRANSCRIPT

Thursday, April 2 - TRANSCRIPT

Monday, March 30 - TRANSCRIPT

Thursday, March 26 - TRANSCRIPT

Monday, March 23 - TRANSCRIPT

Wednesday, March 18 - TRANSCRIPT

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REALM Project (Battelle Study)REALM Project: REopening Archives, Libraries, and Museums

What is the REALM Project?

The REALM Project, which stands for REopening Archives, Libraries, and Museums, is a research study investigating how long SARS-CoV-2, more commonly known as the coronavirus, survives on materials common to libraries, archives, and museums and how these materials can best be handled to mitigate exposure to staff and visitors. tHE REALM Project is conducted through a collaboration by OCLC, the Institute of Museum and Library Services, AND Battelle research and development agency. To learn more about the Project, visit the REALM Project website.

What does the research say?

Phase 1: Research on High-Priority Materials and Workflows

Test 1 - Test 1 Results were published June 22, 2020. According to the findings, "scientists have found that the virus SARS-CoV-2 that causes COVID-19 is not detectable on five common library materials after three days." Materials tested: (1) hardback book cover (buckram cloth), (2) Softback book cover, (3) plain paper pages inside a closed book, (4) plastic book covering (biaxially oriented polyester film), and (5) a DVD case.

Test 2 - Currently in progress

Phase 2: Additional Research to Support Operations of Libraries, Archives, and Museums

Test 1 - Not started

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Brief Updates for SHARE Consortium MembersSHARE: Sharing Heartland's Available Resources Equally (logo)

ILL Hold Requests

SHARE Consortium Members: SHARE reactivated interlibrary loan requests on Wednesday, July 1, 2020. An email with details was sent to SHARE members. This information can also be found on the SHARE website.

PLEASE NOTE: Not all libraries within SHARE have chosen to resume interlibrary loan services at this time. Therefore, there may be a few items that are still unavailable for requests by patrons.

Ready to Resume SHARE ILL Services?

If you are ready to resume interlibrary loan services you must notify SHARE by email.

Need Changes to Your Hold or Overdue Notifications?

If you need changes to your hold or overdue notifications, please email SHARE staff.

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DISCLAIMER: Illinois Heartland Library System does not offer medical or legal advice. Please check with your medical or legal professional before making any health or law-related decisions.

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